"Improve Your Communication Skills" will help you keep the interest of a large audience, impress a potential employer or simply win the argument at an important meeting. Full of practical advice on all aspects of verbal and non verbal communication, it gives vital tips on: improving your conversations; building rapport with colleagues; learning skills of persuasion; giving effective presentations; writing effective emails, letters and reports; and, successful networking. With the help of this essential guide you will be able to achieve verbal, vocal and visual success and get your message across every time.
Alan Barker is Managing Partner of Direction, a learning consultancy that works to develop creativity and skilled communication. He is the author of How to Manage Meetings, also in the Creating Success series.
Chapter - 01: What is communication?;Chapter - 02: How conversations work;Chapter - 03: Seven ways to improve your conversations;Chapter - 04: The skills of enquiry;Chapter - 05: The skills of persuasion;Chapter - 06: Making a presentation;Chapter - 07: Putting it in writing;Chapter - 08: Networking: the new conversation