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Provides an integrated framework for analyzing interpersonal skills with a detailed description of leadership behaviour. This edition includes exercises at the end of each chapter with model answers, and numerous checklists of techniques which can be used to influence behaviour and emotions.
A skills approach to leadership; the diagnostic skills of leadership; perception and judgement; verbal components of manager-subordinate interactions; nonverbal components of manager-subordinate interactions; structuring interactions with subordinates; approaches to manager-subordinate interactions; the acquisition and development of leadership skills.
Number Of Pages:
- ID: 9780130437792
2nd Revised edition
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