Information Technology Enabled Global Customer Service

Information Technology Enabled Global Customer Service

By: Tapio Reponen (editor)Hardback

1 - 2 weeks availability


In the modern business environment, competitiveness calls for integrating the potential of information technology to well-functioning global logistics. This manual combines theoretical consideration and practical experiences in implementing new customer service models.

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Product Details

  • publication date: 30/09/2002
  • ISBN13: 9781591400486
  • Format: Hardback
  • Number Of Pages: 300
  • ID: 9781591400486
  • weight: 676
  • ISBN10: 1591400481

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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