Information Technology in Government: Britain & America (Routledge Research in Information Technology and Society v.2)

Information Technology in Government: Britain & America (Routledge Research in Information Technology and Society v.2)

By: Helen Margetts (author)Hardback

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Description

This book situates information technology at the centre of public policy and management. IT is now a vital part of any government organisation, opening new policy windows and enabling a vast range of tasks to be carried out faster and more efficiently. But it has also introduced new problems and challenges. Four in-depth case studies demonstrate how information systems have become inextricably linked with the core tasks of governmental organisations. The key government departments examined are: * the Inland Revenue Service and Social Security Administration in the US * the Inland Revenue and Benefits Agency in the UK

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Contents

Introduction: Information Technology and a Dream of the Future 1. Computerising the Tools of Government: The Spread of Information Technology 2. Governmental Responses to Information Technology: Innovation, Expenditure and Control 3. Computerization of the UK Benefits Agency 4. Computerization of the US Social Security Administration 5. Computerization of the US Internal Revenue Service 6. Computerization of the UK Inland Revenue 7. New Players: Government Contracting of Information Technology 8. The Ambiguous Essence of the State of the Future

Product Details

  • publication date: 05/11/1998
  • ISBN13: 9780415174824
  • Format: Hardback
  • Number Of Pages: 224
  • ID: 9780415174824
  • weight: 544
  • ISBN10: 0415174821

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