This book explores new frameworks and methods of understanding and analysing innovation. These are set against a backdrop of `innovation with care', which is seen as a phenomenon that takes place among many actors with different perspectives, ideas and cultures that must be carefully woven together in order to achieve the benefits of innovation
The new perspectives presented by the contributors will be important in encouraging successful innovation across sectors, organizations and people. They examine how people and organizations deal with the tensions and paradoxes in the innovative process between creativity and innovation, variation and selection, and sense and strategy-making. The book also includes a sociological approach to innovation as a complement to economic perspectives in order to better understand how people can benefit from innovation in a number of interesting private and public cases. To benefit from innovation, it concludes, people depend less on formal roles and formal organization than on a caring approach that enables them to deal with and interpret evolutions across people, organizations and sectors.
This highly original, innovative book will provide fascinating reading for a diverse audience, including academics, researchers, policymakers and managers with an interest in innovation, organization studies, institutional theory and, more generally, business and management.
Edited by Lars Fuglsang, Professor, Department of Social Sciences and Business, Roskilde University, Denmark
Contents: Foreword Jon Sundbo INTRODUCTION 1. Innovation with Care: What it Means Lars Fuglsang PART I: INVOLVEMENT 2. Innovation and Involvement in Services Jon Sundbo 3. Customer Relationship Management (CRM) as Innovation: Taking Care of the Right Customers Jan Mattsson 4. Innovation with Care in Health Care: Translation as an Alternative Metaphor of Innovation and Change John Damm Scheuer PART II: IMPORTANCE 5. The Public Library Between Social Engineering and Innovation with Care Lars Fuglsang 6. Getting Waste to Become Taste: From the Planning of Innovation to Innovation Planning Gestur Hovgaard 7. Public Innovation with Care: A Quantitative Approach Lars Fuglsang, Jeppe Hojland and John Storm Pederson 8. Meta-Innovations on Strategic Arenas: Innovative Management in Public Organizations Jorn Kjolseth Moller PART III: POSITIONING 9. The Interaction Between Public Science and Industry, and the Role of the Oresund Science Region's Platform Organization Povl A. Hansen and Goeran Serin 10. The Role of a Network Organization and Internet-based Technologies in Clusters: The Case of Medicon Valley Ada Scupola and Charles Steinfield 11. The `Mad Max Puzzle': Positioning and the Lone Inventor Jerome Davis and Lee N. Davis PART IV: SENSEMAKING 12. Sense Caring in Innovation Peter Hagedorn-Rasmussen 13. Making Innovation Durable Connie Svabo 14. Intrapreneurship: Differences in Innovations is a Matter of Perspective and Understanding Hanne Westh Nicolajsen 15. Mindful Innovation Pouol Bitsch Olsen Index