Insightful Quality: Beyond Continuous Improvement

Insightful Quality: Beyond Continuous Improvement

By: Victor Sower (author), Frank Fair (author)Paperback

1 - 2 weeks availability


This book is about attaining the insight required to increase organizational creativity, innovation, and agility to create new paradigms, and survive paradigm shifts that originate outside the organization. Each chapter contains short cases illustrations about real organizations that illustrate the main points of that chapter. This book does not describe a detailed process that ostensibly leads to insight. Rather this book takes the position that what works for one organization might not work as effectively for another. It challenges leaders and managers to adopt a new way of thinking and presents thought-provoking ideas about how organizations can begin the process of charting their own paths to insight - and lasting success.

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About Author

Victor (Vic) Sower is a distinguished professor emeritus of operations management at Sam Houston State University (SHSU). Before entering the academic arena at SHSU, Vic worked for 18 years in a variety of manufacturing positions, including process engineer and process development engineering manager for Ampex Corp. At SHSU he taught courses in operations management, supply chain management, quality management, and technology and innovation management and established the Sower Business Technology Laboratory in the College of Business.

Product Details

  • publication date: 01/06/2012
  • ISBN13: 9781606492901
  • Format: Paperback
  • Number Of Pages: 125
  • ID: 9781606492901
  • weight: 218
  • ISBN10: 160649290X

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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