Whether you are building your career as a manager by taking professional qualifications or you simply want to hone your management skills this Instant Manager title, backed by the authority of the CMI, the leading UK professional body, is exactly what you need!
Including a fascinating interview with Digby, Lord Jones, formerly Chief Executive of the CBI, the UK Skills Envoy and Minister of State for Trade & Investment, this is an inexpensive, concise but above all authoritative guide to getting results. Based on ten key questions, each chapter ends with a summary and action checklist to crystallise what you have learnt. The portable format allows you to carry the book wherever you go and to fit learning and development into your busy work life.
Instant Manager: Working with People provides a readable and practical introduction to the subject, including:
Developing working relationships with colleagues;, recruiting & selecting people; dealing with problems; building and managing teams & managing conflict; meetings; developing people; disciplinary, grievance and termination matters; building relationships with other organisations
Backed by the authority of the CMI, this is an essential addition to the manager's library.
Sidney Callis is a former management consultant, now principal of the training company, Buckingham Tutors, which specialises in providing training in business writing and communication. He is a Council member of The Association of Business Executives, for whom he edits Business Executive magazine, and is also a Trustee of the Queen's English Society.
Foreword CHAPTER 01 INTRODUCTION CHAPTER 02 HOW DO WE COMMUNICATE? CHAPTER 03 HOW DO WE RECRUIT AND SELECT PEOPLE? CHAPTER 04 WHY PLAN? CHAPTER 05 HOW CAN YOU SUPPORT YOUR TEAM? CHAPTER 06 WHAT LEARNING OPPORTUNITIES ARE AVAILABLE? CHAPTER 07 HOW CAN WE SOLVE PROBLEMS SUCCESSFULLY? CHAPTER 08 WHAT ABOUT MEETINGS? CHAPTER 09 HOW CAN WE HELP PEOPLE TO DEVELOP? CHAPTER 10 WHAT ARE THE BEST WAYS TO SOLVE DISPUTES? CHAPTER 11 HOW CAN WE COLLABORATE EFFECTIVELY? CHAPTER 12 THE COMPANION INTERVIEW:SIR DIGBY JONES ON [DETAIL TO FOLLOW] CONCLUSION NATIONAL OCCUPATIONAL STANDARDS FURTHER INFORMATION AND READING