The knowledge economy is a notion that has been used, since the 1990s, to describe a new economic order perceived by scholars and practitioners. The authors argue that this order, triggered by new information and communication technologies, has resulted in a different set of challenges for effective management of the contemporary firm. Knowledge will play an important role in managing these challenges, with the onus being on new hardware and software as much as how businesses can be organized with regard to relationships with customers and suppliers. This volume shows how "intelligent management will be the key to how internal operations can be organized, in order to take advantage of opportunities brought about by new technologies. This change in management is discussed throughout the book from a wide array of perspectives ranging from contextual and philosophical aspects, through tools and methods to case studies concerning the organization of business, its management and application in the knowledge economy.
Part 1 Context and Philosophy: leaders for the knowledge economy, Ken Friedman; presence and absence - an epistemological essay on knowledge management and technology, Sven Junghagen and Johannes Jorgensen; elements of the dynamics of future organisations - a discourse on the imaginative and integrative deployment of information systems, Constantinos Iliopoulos; organising the extended organisation, Mikael Holmqvist and Christian Maravelias. Part 2 Tools and methods: communities and activity systems in knowledge intensive firms, Grete Hakonsen and Arne Carlsen; the process warehouse - a data warehouse approach for business process management, Beate List et al; learning through online conversations - the case of online support systems, Anders undkvist; knowledge re-activiation mediated through knowledge carriers, Steinar Carlsen, Gunnar John Coll and Asmund Maehle. Part 3 Management and applications: what is the business value of electronic commerce? how can it be optimised?, Ada Scupola; global thinking or local committment in multinational knowledge management and organisational learning, Tom Rosendahl and Joohn Olaisen; management of artificial sellers - a metaphor for the automation of e-commerce, Richard Gatarski; the bazaar model of organising, Jan Ljungberg; ICT and the geography of innovative firms, Ola Jonsson.
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