The knowledge economy is a notion that has been used, since the end of the last decade, to describe a new economic order perceived by scholars and practitioners. The authors argue that this order, triggered by new information and communication technologies, has resulted in a different set of challenges for effective management of the contemporary firm. Knowledge will play an important role in managing these challenges, with the onus being on new hardware and software as much as how businesses can be organised with regard to relationships with customers and suppliers.
This book shows how `intelligent management will be key to how internal operations can be organised in order to take advantage of opportunities brought about by new technologies. This change in management is discussed throughout the book from a wide array of perspectives ranging from contextual and philosophical aspects, through tools and methods to case studies concerning the organization of business, its management and application in the knowledge economy.
Intelligent Management in the Knowledge Economy will be of great interest to academics and researchers of management - knowledge management in particular - ICT and organisational studies. Business practitioners will also find much to engage them within this book.
Edited by Sven Junghagen, Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark and Henrik C.J. Linderoth, University of Skovde, Sweden
Contents: Preface by Christian Tangkjaer Intelligent Management and Knowledge: An Introduction Part I: Context and Philosophy 1. Leaders for the Knowledge Economy 2. Presence and Absence: An Epistemological Essay on Knowledge Management and Technology 3. Elements of the Dynamics of Future Organizations: A Discourse on the Imaginative and Integrative Deployment of Information Systems 4. Organizing the Extended Organization Part II: Tools and Methods 5. Communities and Activity Systems in Knowledge-intensive Firms 6. The Process Warehouse: A Data Warehouse Approach for Business Process Management 7. Learning through Online Conversations: The Case of Online Support Systems 8. Knowledge Reactivation Mediated through Knowledge Carriers Part III: Management and Applications 9. What is the Business Value of Electronic Commerce? How can it be Optimized? 10. Global Thinking or Local Commitment in Multinational Knowledge Management and Organizational Learning 11. Management of Artificial Sellars: A Metaphor for the Automation of E-commerce 12. The Bazaar Model of Organizing 13. ICT and the Geography of Innovative Firms References Index