Interactive Behaviour at Work (3rd edit... | WHSmith Books
Interactive Behaviour at Work (3rd edition)

Interactive Behaviour at Work (3rd edition)

By: Maureen Guirdham (author)Paperback

Up to 2 WeeksUsually despatched within 2 weeks

Description

Interpersonal Communications/Skills, Organisational Communications courses on business and management programmes at undergraduate, postgraduate and MBA level. This book bridges the important areas between personal, interpersonal and managerial skills and knowledge, and sets them in a theoretical context. Presenting comprehensive, updated coverage of theory, research and applications relevant to dealing with others at work, this third edition promises to be the best yet.

Contents

PART 1: CORE CONCEPTS 1 Introduction2 Work environments and interactions3 People at work4 The self at work PART 2: CORE PROCESSES 5 Understanding others6 Self-presentation at work7 Communicating at work8 Persuading9 Using power PART 3: PROCESS EXTENSIONS 10 Work relationships11 Working in groups and teams12 Working across cultures13 LeadershipIndex

Product Details

  • ISBN13: 9780273655909
  • Format: Paperback
  • Number Of Pages: 608
  • ID: 9780273655909
  • weight: 997
  • ISBN10: 0273655906
  • edition: 3rd edition

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly

Close