Interactive Behaviour at Work (3rd Revised edition)

Interactive Behaviour at Work (3rd Revised edition)

By: Maureen Guirdham (author)Paperback

1 - 2 weeks availability


Interpersonal Communications/Skills, Organisational Communications courses on business and management programmes at undergraduate, postgraduate and MBA level. This book bridges the important areas between personal, interpersonal and managerial skills and knowledge, and sets them in a theoretical context. Presenting comprehensive, updated coverage of theory, research and applications relevant to dealing with others at work, this third edition promises to be the best yet.

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PART 1: CORE CONCEPTS 1 Introduction 2 Work environments and interactions 3 People at work 4 The self at work PART 2: CORE PROCESSES 5 Understanding others 6 Self-presentation at work 7 Communicating at work 8 Persuading 9 Using power PART 3: PROCESS EXTENSIONS 10 Work relationships 11 Working in groups and teams 12 Working across cultures 13 Leadership Index

Product Details

  • publication date: 24/04/2002
  • ISBN13: 9780273655909
  • Format: Paperback
  • Number Of Pages: 608
  • ID: 9780273655909
  • weight: 997
  • ISBN10: 0273655906
  • edition: 3rd Revised edition

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
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