In this fully updated Sixth Edition of Intercultural Communication: A Contextual Approach, James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts.
Beginning with the broadest context - the cultural component of the model - the book progresses chapter by chapter through the model to the most specific traits of communication: verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances.
Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.
James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook, and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of Communication Reports, Communication Research Reports, Communication Studies; International and Intercultural Communication, Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; and Communication Quarterly.
Preface 1. The Necessity of Intercultural Communication 2. The Cultural Context 3. The Microcultural Context 4. The Environmental Context 5. The Perceptual Context 6. The Socio-Relational Context 7. The Verbal Code: Human Language 8. The Non-Verbal Code 9. Developing Intercultural Relationships 10. Intercultural Conflict 11. Intercultural Communication in Business, Health Care and Educational Settings 12. Acculturation, Culture Shock and Intercultural Competence Glossary Photo Credits Name Index Subject Index About the Author