Written for students studying intercultural communication for the first time, this textbook gives a thorough introduction to inter- and cross-cultural concepts with a focus on practical application and social action. * Provides a thorough introduction to inter- and cross-cultural concepts for beginning students with a focus on practical application and social action * Defines communication broadly using authors from a variety of sub disciplines and incorporating scientific, humanistic, and critical theory * Constructs a complex version of culture using examples from around the world that represent a variety of differences, including age, sex, race, religion, and sexual orientation * Promotes civic engagement with cues toward individual intercultural effectiveness and giving back to the community in socially relevant ways * Weaves pedagogy throughout the text with student-centered examples, text boxes, applications, critical thinking questions, a glossary of key terms, and online resources for students and instructors * Online resources for students and instructors available upon publication at www.wiley.com/go/baldwin
John R. Baldwin is Professor of Communication at Illinois State University. Robin R. Means Coleman is Associate Professor in the Departments of Communication Studies and Afroamerican and African Studies at the University of Michigan. Alberto Gonzalez is Professor of Communication at Bowling Green State University. Suchitra Shenoy-Packer is Assistant Professor of Communication Studies at DePaul University.
Preface xi Acknowledgements xv About the website xvi Walk through xvii Part one Foundations 1 1 A rationale for studying intercultural communication Why should we know about other cultures? 3 2 Action, ethics, and research How can I make a difference? 24 3 Origins Where does our culture come from? 47 Part two Elements 69 4 Subjective culture What is the base upon which cultural communication is built? 71 5 Identity: Struggle, resistance, and solidarity How can I think about my identity and that of others? 91 6 Intolerance acceptance appreciation How can we make the world a more tolerant place? 114 Part three Messages 135 7 Verbal communication How can I reduce cultural misunderstandings in my verbal communication? 137 8 Nonverbal communication Can I make nonverbal blunders and not even know it? 159 9 Rhetoric and culture How does my culture relate to persuasive writing and speaking? 180 10 Culture, communication, and media How do media shape our views of others? 203 Part four Contexts 225 11 Global media, global cultures How do culture and globalization influence each other? 227 12 Adaptation and intercultural competence How can I be effective in a new culture? 249 13 Relationships and conflict How can I have better cross-cultural relationships? 269 14 The political context How can we use communication to shape politics and culture? 290 15 Intercultural communication in international organizational contexts How does culture shape business, and how is business culture changing? 306 Conclusion 329 Glossary 331 Index 343