How can organizations and individuals manage intercultural challenges and benefit from diversity? Intercultural Management is about managing across cultures: the difficulties and opportunities it brings and the competencies needed to handle the situations and create solutions. Applying a constructive approach, this book demonstrates how cultural diversity can be used as a resource to generate synergy and complementarity. Bringing together a collection of innovative case studies on a wide range of management topics it examines the issues in international management, helping the reader to explore theory in the context of real-life situations. Key features: * Includes contributions from leading academics and practitioners. * Helps the reader develop core management competencies. * Presents authentic international case studies from a range of countries including central and Eastern Europe as well as the Asian economies. * User-friendly structure with solutions on a dedicated companion website.
Christoph Barmeyer is Professor of Intercultural Communication at the University of Passau, Germany. Peter Franklin is Professor of Intercultural Business and Management Communication at HTWG Konstanz University of Applied Sciences, Germany.
Acknowledgements Foreword Introduction: An Alternative Approach to Intercultural Management - From Otherness to Synergy PART 1: Understanding Otherness and Discord 1 Understanding Otherness and Discord: A Necessary but Insufficient First Step towards Generating Complementarity and Synergy from Cultural Diversity 2 Harmonizing Expectations: NSF International's Experience in Shanghai 3 Planning a Sino-British Collaborative Workshop: Negotiating Preferences and Achieving Synergy 4 Intercultural Challenges in International Mergers and Acquisitions: A German-Bulgarian-Romanian Case Study 5 How to Implement Change in a Post-acquisition Multicultural Context: The Lafarge Experience in Britain 6 The Intercultural Challenge of Building the European eSports League for Video Gaming 7 Leading Change in Mergers and Acquisitions in Asia-Pacific 8 Smart Spacing: The Impact of Locations on Intercultural Trust-building and Decision-making 9 IKEA's Ethical Dilemmas in Saudi Arabia PART 2: Applying Competencies and Resources 10 Applying Competencies and Resources: Handling Cultural Otherness as the Second Step towards Generating Complementarity and Synergy from Cultural Diversity 11 adidas and Reebok: What Expatriate Managers Need to Manage M & A's across Cultures 12 Virtual Chaos at WORLDWIDE Rx: How Cultural Intelligence Can Turn Problems into Solutions 13 Cultural Intelligence at Work - A Case Study from Thailand 14 Cultural Aspects of Offshoring to India PART 3: Achieving Complementarity and Synergy 15 Achieving Complementarity and Synergy: The Third Step to Leveraging Diversity in Intercultural Management 16 Future+: Intercultural Challenges and Success Factors in an International Virtual Project Team 17 A Tough Day for a French Expatriate in Vietnam: The Management of a Large International Infrastructure Project 18 Japan Tobacco International: Managing and Leveraging Cultural Diversity 19 Leveraging the Benefits of Diversity and Biculturalism through Organizational Design 20 Going Global versus Staying Local: The Performance Management Dilemma in the International Context 21 A Parcel to Spain: Reconciling Cultural and Managerial Dilemmas Caused by the Implementation of Corporate Culture Instruments 22 Managing Glocally: Resolving Intercultural Challenges in the Management of Local Multicultural Teams in a Multinational Venture 23 Strategic Alliances and Intercultural Organizational Change: The Renault-Nissan case List of Contributors
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