Some of us may believe that interpersonal communication is a matter of common sense or that skillful communication is an innate ability that you either have or you don't. In this text, Denise Solomon and Jennifer Theiss demonstrate that interpersonal communication skills are not just common sense; nor are they mysterious qualities that defy learning. Interpersonal Communication: Putting Theory into Practice draws on theory and research in the interpersonal communication discipline to help you identify strategies to improve your communication skills. Denise and Jen introduce interpersonal communication as a subject of scientific research that has enormous relevance to your daily lives. You will learn to use what researchers have discovered about interpersonal communication to improve your own ability to communicate well. You will also read about contemporary research in interpersonal communication, a foundation for establishing skill-building tips.
In making research accessible, Denise and Jen show that communication scholars tackle important questions that have real-life relevance, and they dispel myths about interpersonal communication. A touchstone throughout this book is a commitment to topics and applications that can help you in many different situations and throughout your life. The companion website provides self-assessment quizzes, video interviews with scholars, and more. When you have finished reading this text, you will be better prepared to communicate effectively in all areas of your world, with skills and understanding that you can use to improve your interactions with the people around you.
Chapter 1. Introduction WHAT IS INTERPERSONAL COMMUNICATION? INTERPERSONAL COMMUNICATION IS AN ART INTERPERSONAL COMMUNICATION IS A SCIENCE SUMMARY PART 1: FOUNDATIONS Chapter 2. Culture WHAT IS CULTURE? CULTURE AND COMMUNICATION INTERCULTURAL COMMUNICATION SUMMARY Chapter 3. Self and Identity WHAT IS THE SELF? IDENTITY: HOW YOU COMMUNICATE YOUR SELF HOW IDENTITIES CHANGE SUMMARY Chapter 4. Perception and Attribution WHAT IS PERCEPTION? WHAT IS ATTRIBUTION? FACTORS THAT AFFECT PERCEPTION AND ATTRIBUTION PART 2: INTERPERSONAL INTERACTION Chapter 5. Verbal Messages WHAT IS VERBAL COMMUNICATION? THE RULES OF LANGUAGE FACTORS THAT AFFECT LANGUAGE USE BIASED LANGUAGE SUMMARY Chapter 6. Nonverbal Messages WHAT IS NONVERBAL COMMUNICATION? THE FUNCTIONS OF NONVERBAL MESSAGES INDIVIDUAL DIFFERENCES COMBINING VERBAL AND NONVERBAL CUES SUMMARY Chapter 7. Emotions WHAT ARE EMOTIONS? FEELINGS AND COMMUNICATION INDIVIDUAL DIFFERENCES THE DARK SIDE OF EMOTIONS IN CLOSE RELATIONSHIPS SUMMARY Chapter 8. Dynamic Listening WHAT IS LISTENING? ACTIVE LISTENING LISTENING FOR RELATIONSHIP INFORMATION SUMMARY PART 3: INTERPERSONAL RELATIONSHIPS Chapter 9. Developing Relationships FORMING RELATIONSHPS ESCALATING RELATIONSHIPS ENDING RELATIONSHIPS WHEN THINGS GO WRONG SUMMARY Chapter 10. Intimate Relationships WHAT IS INTIMACY? MAINTAINING INTIMATE RELATIONSHIPS INDIVIDUAL DIFFERENCES IN INTIMACY EXTREMES OF INTIMACY SUMMARY Chapter 11. Families WHAT IS A FAMILY? COMMUNICATION IN FAMILY SYSTEMS THE FAMILY LIFESPAN SUMMARY PART 4: STRATEGIC INTERPERSONAL COMMUNICATION Chapter 12. Influence GOALS INFLUENCE MESSAGES INTERPERSONAL INFLUENCE IN ACTION SUMMARY Chapter 13. Managing Conflict WHAT IS CONFLICT? MANAGING CONFLICT CONFLICT DYNAMICS SUMMARY Chapter 14. Comfort and Support PROVIDING COMFORT INDIVIDUAL DIFFERENCES COMFORT WHEN IT COUNTS SUMMARY