Introduction to Reference Work in the 21st Century
By: Joseph Janes (author)Paperback
Up to 2 WeeksUsually despatched within 2 weeks
For many librarians, the meaning of the word ""reference"" is changing so rapidly in this Information Age that the subject has become unsettling. With so much questionable information out there, and so many avenues to it, who will point the public to the information truly worth having? How are the approaches to and principles of reference work changing from past to present and future? How do librarians take hold of the reins? Joseph Janes, founder of the Internet Public Library, offers this practical guide. The text is a mix of Janes's provocative arguments and hands-on advice to answer questions such as: what is the optimal mix of desk/phone/e-mail/chat? What kind of resource for what kind of user? What software for what purpose? What values to hold on to and what habits to break? Janes seeks to identify user needs and choose the best reference approaches for seeing that those needs are met. The work features salient considerations, pointers and encouragement.
Number Of Pages:
- ID: 9781555704292
- Saver Delivery: Yes
- 1st Class Delivery: Yes
- Courier Delivery: Yes
- Store Delivery: Yes
Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly
© Copyright 2013 - 2018 WHSmith and its suppliers.
WHSmith High Street Limited Greenbridge Road, Swindon, Wiltshire, United Kingdom, SN3 3LD, VAT GB238 5548 36