As many as 60% of organizational change initiatives fail. This means that many normally successful, motivated, and determined managers nonetheless struggle to lead change effectively. Most of those leadership failures share a common cause: managers mistakenly believe that organizational change is brought about by changing the organization. The truth is this: organizations change only as much or as fast as individuals change. And, to change individual behavior, you must first change the mental maps guiding that behavior. In It Starts with One, Third Edition, J. Stewart Black identifies the three critical "brain barriers" managers must break through in order to start, deepen, and sustain needed change. With new cases, examples, and tools for executing successful change initiatives, this edition dives even more deeply into the personal aspects of leading strategic change - as well as the unique challenges posed by driving change in global business environments. One step at a time, Black shows how to use their tools and techniques to bring solutions to life -- and transform change from a hope to a profitable reality.
J. Stewart Black is a professor of Global Leadership and Strategy at IMD. An internationally recognized scholar on change and transformation, he is a frequent keynote speaker at conferences around the world and at company functions. He is regularly sought out to work with leading companies on issues of strategy and strategic change, especially with regard to developing leaders and high-potential managers to initiate and execute change in themselves and others. Dr. Black has been a faculty member previously at the Amos Tuck School of Business Administration at Dartmouth College, University of Michigan, and INSEAD. He is the author of 15 other books and more than 100 articles and case studies that have been used in both university classrooms and corporate boardrooms. Dr. Black has lived and worked nearly half his professional career outside the United States, including in Switzerland, Singapore, Japan, and Hong Kong.
Preface xvii Chapter 1: The Challenge of Leading Strategic Change 1 Chapter 2: Barrier #1: Failure to See 31 Chapter 3: Solutions and Tools for Breaking Through Barrier #1: Helping People See the Need 61 Chapter 4: Barrier #2: Failure to Move 79 Chapter 5: Solutions and Tools for Breaking Through Barrier #2: Helping People Make the Move 95 Chapter 6: Barrier #3: Failure to Finish 113 Chapter 7: Solutions and Tools for Breaking Through Barrier #3: Helping People Fight Through the Finish 129 Chapter 8: Pulling It All Together 147 Chapter 9: Getting Ahead of the Change Curve 175 Index 193
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- ID: 9780133407303
3rd Revised edition
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