Kinn's the Administrative Medical Assistant with ICD-10 Supplement: An Applied Learning Approach (8th Revised edition)

Kinn's the Administrative Medical Assistant with ICD-10 Supplement: An Applied Learning Approach (8th Revised edition)

By: Alexandra Patricia Adams (author)Paperback

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Prepare for a successful career in medical assisting! Kinn's The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder.

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Introduction 1. Becoming a Successful Student 2. The Healthcare Industry Unit One: Introduction to Medical Assisting 3. The Medical Assisting Profession 4. Professional Behavior in the Workplace 5. Interpersonal Skills and Human Behavior 6. Medicine and Ethics 7. Medicine and Law Unit Two: Administrative Medical Assisting 8. Computer Concepts 9. Telephone Techniques 10. Scheduling Appointments 11. Patient Reception and Processing 12. Office Environment and Daily Operations 13. Written Communications and Mail Processing Unit Three: Health Information in the Medical Office 14. The Paper Medical Record 15. The Electronic Medical Record 16. Health Information Management 17. Privacy in the Physician's Office Unit Four: Billing and Coding Procedures 18. Basics of Diagnostic Coding 19. Basics of Procedure Coding 20. Basics of Health Insurance 21. The Health Insurance Claim Form 22. Professional Fees, Billing, and Collecting Unit Five: Financial and Practice Management 23. Banking Services and Procedures 24. Management of Practice Finances 25. Medical Practice Management and Human Resources 26. Medical Practice Marketing and Customer Service Unit Six: Assisting with Medical Specialties 27. Emergency Preparedness and Assisting with Medical Emergencies Unit Seven: Career Development 28. Career Development and Life Skills

Product Details

  • publication date: 03/06/2014
  • ISBN13: 9780323289740
  • Format: Paperback
  • ID: 9780323289740
  • weight: 1270
  • ISBN10: 0323289746
  • edition: 8th Revised edition

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