Knowledge and Innovation in the New Service Economy (PREST/CRIC Studies in Science, Technology and Innovation)

Knowledge and Innovation in the New Service Economy (PREST/CRIC Studies in Science, Technology and Innovation)

By: Birgitte Andersen (editor), Jeremy Howells (editor), Richard Hull (editor), Ian Miles (editor), Joanne Roberts (editor)Hardback

Up to 2 WeeksUsually despatched within 2 weeks


Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organisation of knowledge intensive activity through specialised services. Specific analyses include: * macro statistics to highlight the contribution of services to economic activity * firm level survey data to identify and consider client relations * case studies of four innovation-oriented business services. Further chapters deal with the specific functions connected with knowledge, the new discipline of `knowledge management', intellectual property rights, and the role of knowledge in national and international economic systems. Offering an overview of a highly important and pervasive set of phenomena, this book outlines and illustrates the intellectual agenda associated with the rise of a global services economy. It will appeal to industrial and business economists, researchers, students, policymakers and business analysts.

About Author

Edited by Birgitte Andersen, Professor of the Economics and Management of Innovation, School of Business, Economics and Informatics, Birkbeck College, University of London, Jeremy Howells, Kellogg College, University of Oxford, Richard Hull, formerly of the Department of Management, University of Newcastle-upon-Tyne, Ian Miles, Manchester Institute of Innovation Research, University of Manchester and Joanne Roberts, University of Southampton, UK


Contents: 1. Introducing the New Service Economy 2. Knowledge and Innovation in the New Service Economy 3. The Contribution of Knowledge-Intensive Services to Manufacturing Industry 4. Competition and Innovation Amongst Knowledge Intensive and Other Service Firms: Evidence from Germany 5. Web Services: Knowledge of the New 6. Ecommerce: Servicing the New Economy 7. Environmental Services: Sustaining Knowledge 8. Computer Services: The Dynamics of a Knowledge-Intensive Sector 9. Knowledge Management Practices and Innovation 10. Services, Knowledge and Intellectual Property 11. The Internationalisation of Knowledge-Intensive Business Service Firms 12. Outsourcing Novelty: The Externalisation of Innovative Activity 13. Services and Systems of Innovation 14. Intellectual Property Rights Shaping Innovation in Services 15. Global Knowledge Systems in a Service Economy 16. Understanding the New Service Economy References Index

Product Details

  • ISBN13: 9781840645729
  • Format: Hardback
  • Number Of Pages: 328
  • ID: 9781840645729
  • ISBN10: 1840645725

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly