This book focuses on the development of Knowledge Intensive Business Services (KIBS) and the associated market characteristics and organisational forms.
It brings together reputed scholars from a mix of disciplines to explore the nature and evolution of a range of Knowledge Intensive Business Services. Through an examination of KIBS sectors such as computer services, management consultancy and R&D services, the contributions in this book argue that the evolution of KIBS is strongly associated with new inter-organizational forms and that different country institutions shape the characteristics of these organisational forms. The book provides a strong contribution to theory and empirical evidence on fast-growing KIBS and their implications for innovation.
The book will be of interest to final year undergraduates and postgraduate students and scholars in the field of innovation studies, organisation studies and comparative business systems, across Europe.
Edited by Marcela Miozzo, Professor in Innovation Studies and Damian Grimshaw, Professor in Employment Studies, Alliance Manchester Business School, University of Manchester, UK
Contents: 1. Knowledge Intensive Business Services: Understanding Organizational Forms and the Role of Country Institutions Damian Grimshaw PART I: KNOWLEDGE INTENSIVE BUSINESS SERVICES AND ORGANIZATIONAL FORMS 2. Principles of Inter-organizational Relationships: An Integrated Survey Bart Nooteboom 3. Outsourcing for Innovation: Systems of Innovation and the Role of Knowledge Intermediaries Jeremy Howells 4. Modularity and Innovation in Knowledge Intensive Business Services: IT Outsourcing in Germany and the UK Marcela Miozzo and Damian Grimshaw 5. Make and/or Buy of IT-enabled Services Innovation: The Case of the US Express Delivery Industry Volker Mahnke, Mikkel Lucas Overby and Serden OEzcan PART II: KNOWLEDGE INTENSIVE BUSINESS SERVICES IN DIVERSE NATIONAL CONTEXTS 6. Institutional Effects on the Market for IT Outsourcing: Analysing Clients, Suppliers and Staff Transfer in Germany and the UK Damian Grimshaw and Marcela Miozzo 7. Two Types of Organizational Modularity: SAP, ERP Product Architecture and the German Tipping Point in the Make/Buy Decision for IT Services Mark Lehrer 8. Managing Competencies within Entrepreneurial Technologies: A Comparative Institutional Analysis of Software Firms in Germany and the UK Steven Casper and Sigurt Vitols 9. The Globalization of Management Consultancy Firms: Constraints and Limitations Glenn Morgan, Andrew Sturdy and Sigrid Quack Index