Knowledge Management: An Introduction

Knowledge Management: An Introduction

By: Kevin C. Desouza (author), Scott Paquette (author)Paperback

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Written by experienced Knowledge Management (KM) project leaders and teachers, this new textbook has been designed to introduce this growing, multi-disciplinary subject to students in an engaging and effective manner. The book balances the theory and practice of KM and considers the issues organizations encounter in the global marketplace. This book is the first to integrate social media and networking into KM practice. The book's nine chapters are divided into three major parts: * Part I covers foundational concepts and introduces the reader to the key elements of knowledge management * Part II explores critical activities of knowledge management * Part III offers a strategic view of knowledge management in organizations. Each chapter provides a broad overview, graphics that help readers visualize key points, and several vignettes documenting case scenarios that will help the reader digest concepts. Readership: Lecturers and iteachers who have been forced to design courses around KM business texts and anyone who needs to better understand KM to apply it in his or her organization.

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About Author

Dr Kevin C. Desouza is an associate professor at the Information School, University of Washington, and holds adjunct appointments in the University's College of Engineering and at the Daniel J. Evans School of Public Affairs. Dr Scott Paquette is a visiting professor at the College of Information Studies, University of Maryland, and is affiliated with the Center for the Advanced Study of Communications and Information (CASVCI) and the Center for Information Policy and e-Government (CPEG).


PART 1: THE BASICS 1. An Introduction to Knowledge Management - Kevin C. Desouza 2. The Concept of Knowledge - Peter Baloh with Kevin C. Desouza and Scott Paquette 3. The Concept of Management - Jongmin T. Moon with Kevin C. Desouza PART 2: PROCESSES OF KNOWLEDGE MANAGEMENT 4. Knowledge Creation - Scott Paquette and Kevin C. Desouza 5. Knowledge Organization - Scott Paquette 6. Knowledge Transfer - Scott Paquette and Kevin C. Desouza 7. Knowledge Application - Chen Ye with Kevin C. Desouza and Scott Paquette PART 3: BUILDING KNOWLEDGE MANAGEMENT PROGRAMS 8. Building Global Knowledge Management Systems - Kevin C. Desouza and Chris Rivinus 9. Building the Business Case for Knowledge Management - Kevin C. Desouza 10. Managing Knowledge for Organizational Value - Scott Paquette and Kevin C. Desouza.

Product Details

  • publication date: 25/07/2011
  • ISBN13: 9781856047357
  • Format: Paperback
  • Number Of Pages: 370
  • ID: 9781856047357
  • ISBN10: 1856047350

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  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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