The fast-food industry is one of the few industries that can be described as truly global, not least in terms of employment, which is estimated at around ten million people worldwide. This edited volume is the first of its kind, providing an analysis of labour relations in this significant industry focusing on multinational corporations and large national companies in ten countries: the USA, Canada, the UK, the Netherlands, Germany, Australia, New Zealand, Singapore, and Russia.
The extent to which multinational enterprises impose or adapt their employment practices in differing national industrial relations systems is analysed, Results reveal that the global fast-food industry is typified by trade union exclusion, high labour turnover, unskilled work, paternalistic management regimes and work organization that allows little scope for developing workers' participation in decision-making, let alone advocating widely accepted concepts of social justice and workers' rights.
Chapter One: Introduction, Chapter Two: The USA: Fast Food Work in the USA, Chapter Three: Canada: Labour Relations in the Canadian Fast Food Industry, Chapter Four: The UK: Another State of the USA? Labour Relations in the UK Fast Food Industry, Chapter Five: Germany: Undermining the System? Labour Relations in the German Fast Food Industry, Chapter Six: The Netherlands: Concensus and Confrontation, Fast Food in The Netherlands, Chapter Seven: Russia: To Russia with Big Macs, Labour Relations in the Russian Fast Food Industry, Chapter Eight: Singapore: McAunties and McUncles: Labour Relations in the Singapore Fast Food Industry, Chapter Nine: Australia: Employment Relations in the Australian Fast Food Industry, Chapter Ten: New Zealand: Standard Recipes? Labour Relations in the New Zealand Fast Food Industry, Chapter Eleven: Conclusions