A modern, holistic approach to the new NVQ/SVQ Level 4 Leadership and Management Award in Health and Social Care. Written to cover the new standards, with everything needed to complete the award, and a thematic approach enabling you to work holistically and see clearly how content covered in the book applies to professional work. Provides a variety of case studies with questions that challenge assumptions in order to highlight issues around workplace practices. Includes clear evidence opportunities mapped to elements and performance criteria across the award. Provides mapping to management induction standards for new entrants to this area of work. Links to all websites included in the book will enable you to keep up to date with legislation and key professional practice.
1. Reflective practice and writing2. Leadership and Management3. Working with service users, families and carers4. Workforce planning and development5. Common challenges in management6. Delivering quality services7. Safeguarding vulnerable adults8. Managing budgets9. Interprofessional working10. Continued professional development