Why do some companies continue to be successful while others experience difficulties and even failure? In Leading Strategic Change, Eric Flamholtz and Yvonne Randle demonstrate that the key to long-term organizational success is the ability to adapt to and manage different types of change. Drawing on over 30 years' consultancy experience within major firms, they combine theoretical and practical models of organizational change, together with a new theory of leadership, to build a framework for understanding, planning, and leading change. The scope and value of this framework is then shown in relation to nine real-world case studies, ranging from relatively small companies (IndyMac Bank, Infogix) to large multinationals (Starbucks, Westfield). The focus throughout is to provide practical guidance to those concerned with managing and leading change in organizations. This book is an excellent guide to the many lessons to be learned about successful organizational change.
Eric Flamholtz is Professor of Human Resource Management and Organizational Behavior in the Anderson Graduate School of Management and a faculty research fellow in the Harold and Pauline Price Center for Entrepreneurial Studies at the University of California, Los Angeles (UCLA). He is also President of Management Systems Consulting Corporation, which he co-founded in 1978. Yvonne Randle is Vice President of Management Systems Consulting Corporation. She has extensive consulting experience with companies ranging in size from small entrepreneurships to multi-billion dollar enterprises and is a lecturer on executive education programs in the Anderson School of Management, University of California, Los Angeles (UCLA).
List of exhibits; Preface; Part I. An Integrative Framework for Leading Strategic and Organizational Change: 1. Understanding organizational change; 2. A framework for planning strategic and organizational change; 3. Leading change; Part II. Leading Strategic Change in Actual Organizations: 4. Leading strategic and organizational change at Countrywide Financial Corporation; 5. Starbucks Coffee Company; 6. Strategic marketing through HR interventions: a case study of Indian Oil Corporation; 7. The evolution of Stan Tashman and Associates; 8. Leading strategic and organizational change at IndyMac Bank; 9. Leading strategic and organizational change at Infogix; 10. Leading strategic and organizational change: the transformation of structure at Pardee Homes; 11. Leading strategic and organizational change at Tata Steel: the role of culture; 12. Leading strategic and organizational change at Westfield: transformation to a global enterprise; Part III. Leading Strategic Change: Lessons Learned from Practice: 13. Lessons and insights from case studies of change; Appendix A. References for further reading on leading change; Index.