It is no secret that Lean Six Sigma (LSS) is not as popular with small and medium-sized enterprises (SMEs) as it is with larger ones. However, many SMEs are suppliers to larger entities who are pushing for superior quality and world-class process efficiencies from suppliers. Lean Six Sigma for Small and Medium Sized Enterprises: A Practical Guide provides a roadmap for the successful implementation and deployment of LSS in SMEs. It includes five real-world case studies that demonstrate how LSS tools have been successfully integrated into LSS methodology. Simplifying the terminology and methodology of LSS, this book makes the implementation process accessible. * Supplies a general introduction to continuous improvement initiatives in SMEs * Identifies the key phases in the introduction and development of LSS initiatives within an SME * Details the most powerful LSS tools and techniques that can be used in an SME environment * Provides tips on how to make the project selection process more successful This book covers the fundamental challenges and common pitfalls that can be avoided with successful introduction and deployment of LSS in the context of SMEs.
Systematically guiding you through the application of the Six Sigma methodology for problem solving, the book devotes separate chapters to the most appropriate tools and techniques that can be useful in each stage of the methodology. Keeping the required math and statistics to a minimum, this practical guide will help you to deploy LSS as your prime methodology for achieving and sustaining world-class efficiency and effectiveness of critical business processes.
Jiju Antony is recognized worldwide as a leader in Six Sigma methodology for achieving and sustaining process excellence. He founded the Centre for Research in Six Sigma and Process Excellence (CRISSPE) in 2004, establishing the first research centre in Europe in the field of Six Sigma. Professor Antony has successfully completed a BE in mechanical engineering from the University of Kerala (South India), an MSc in industrial engineering from the National University of Ireland, Ireland, and a PhD in quality engineering from the University of Portsmouth, UK. S. Vinodh is an assistant professor in the Production Engineering Department of the National Institute of Technology, Tiruchirappalli. Dr. Vinodh completed his bachelor's degree in mechanical engineering at Bharathiar University, Coimbatore, India; and master's degree in production engineering and PhD in mechanical engineering at Anna University, Chennai, India. E.V. Gijo has worked as a faculty member in the Statistical Quality Control and Operations Research Division of the Indian Statistical Institute, Bangalore, India for the last 17 years. Dr. Gijo has successfully completed an MSc in statistics at M.G. University (Kerala), an M. Tech. in quality, reliability and operations research at the Indian Statistical Institute (Kolkata) and a PhD in statistics at M.G. University (Kerala).
Introduction to Small and Medium-Sized Enterprises (SMEs) Introduction Definition of SMEs SMEs' Contribution to World Economy Characteristics of SMEs SMEs versus Larger Firms Summary References Continuous Improvement Initiatives in SMEs What is Continuous Improvement? Continuous Improvement Practices in Small and Medium-Sized Enterprises (SMEs) Critical Success Factors in the Implementation of CI Practices in SMEs Leadership for CI Sustainability of CI Initiatives Summary References Lean Six Sigma What is Lean Production System? Key Principles of Lean Production System Benefits of Lean Production System What is Six Sigma? Some Common Myths of Six Sigma An Overview of Six Sigma Methodology Benefits of Six Sigma Some Pros and Cons of Lean and Six Sigma Why Lean Six Sigma? Benefits of Lean Six Sigma Challenges in the Implementation of Lean Six Sigma Summary References Lean Six Sigma Road Map for SMEs Readiness Factors for the Successful Introduction of LSS Lean Six Sigma Implementation Infrastructure A Road Map for Implementing Lean Six Sigma Managerial Implications Summary References Lean and Six Sigma Metrics Introduction Introduction to Common Metrics of Lean Introduction to Common Metrics of Six Sigma Lean Six Sigma Metrics Overall Equipment Effectiveness Summary References Six Sigma Methodology Introduction Define Phase Measure Phase Analyze Phase Improve Phase Control Phase Summary References Basic and Advanced Tools of Lean and Six Sigma for SMEs Suppliers, Inputs, Process, Outputs and Customer Value Stream Mapping 5S Practice Single Minute Exchange of Dies Visual Management Standard Operating Procedures Cause and Effect Analysis Pareto Analysis Histogram Scatter Diagram and Correlation Analysis Control Charts Run Charts Failure Modes and Effects Analysis Voice of the Customer Analysis CTQs and a CTQ Tree Project Charter Hypothesis Tests Regression Analysis Kanban System Poka-Yoke (mistake proofing) Root Cause Analysis or 5 Whys Analysis Design of Experiments Process Mapping Measurement System Analysis Solution Selection Matrix Summary References LSS Project Selection What is an LSS project? Project Selection and Prioritization Management of Project Reviews Some Tips for Making Your LSS Projects Successful Summary References Industrial Case Studies of Lean Six Sigma Case Study 1: Application of Six Sigma Methodology in a Small-Scale Foundry Industry Case Study 2: Application of Six Sigma Methodology in Road Construction for Wind Turbine Installation Case Study 3: Application of Six Sigma Methodology to Reduce the Rejection and Rework in an Automobile Supplier Company Case Study 4: Application of Value Stream Mapping in a Camshaft Manufacturing Organization Case Study 5: An Application of Lean Six Sigma to a Die Casting Process References Index
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