Lessons in Learning, e-Learning, and Training: Reflections and Perspectives for the Bewildered Trainer

Lessons in Learning, e-Learning, and Training: Reflections and Perspectives for the Bewildered Trainer

By: Roger C. Schank (author)Paperback

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From Roger C. Schank one of the most highly respected thinkers, writers, and speakers in the training, learning, and e-learning community comes a compelling book of essays that explore the myriad issues related to challenges faced by today's instructional designers and trainers. The essays offer a much-needed perspective on what trainers do, why they do it, and how they do it. Lessons in Learning, e-Learning, and Training serves as a barometer to the issues that often perplex trainers and helps to illuminate three main points: what can and cannot be taught; how people think and learn; and what technology can really effectively provide. In addition, each essay is filled with practical guidance and includes a summary of ideas, tips and techniques, things to think about, checklists, and other job aids.

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About Author

Roger Schank-one of the world's leading researchers in artificial intelligence and applying cognitive learning theory to education-founded Socratic Arts, a company dedicated to helping schools and companies build meaningful curricula online. A prolific writer, Schank is the author of twenty-five books and in 2000 was recognized by ASTD for his "distinguished contributions to workplace learning."


Foreword. Introduction. 1. I Told You Not to Tell Me That. The case for not "telling" in training-and some guidelines for doing it if you must. 2. I Wanted to Learn But There Was No Money in It. Thoughts on the relationship between learning goals and rewards-and how to design training that helps learners stay motivated. 3. Teaching What Can't Be Taught. The value of knowing what you cannot fix-and understanding how people really change and what the culture has to do with it. 4. Knowing Isn't Doing. The reasons most e-learning is so bad (and other training, for that matter)-and five questions to ask to begin to make it better. 5. Enron Fixes Their Communication Problems. Thoughts on when to just say no-like when your company asks for a training course. 6. Sex and Chicken. The role of nonconscious learning-and how to help adults do it. 7. I Can't Remember Whether I Ate the Whole Thing. On the difference between event memory and procedural memory-and how practice has to figure in. 8. Sir, Step Away from the Fig Newton. How what happens in real life undoes training-and what to do about it. 9. Billy's Home Run. Storytelling insights-and how hearing, telling, and living stories makes for good training. 10. What's Doing? The excuses for not doing doing-based training-and how to avoid them. 11. Pardon Me, I Must Have Misplaced My Stereotype. The pros and cons of stereotyping-and how to teach people to do it well. 12. Every Curriculum Tells a Story (Don't It?). The problems with most curricula today-and how they inspire a different way to define the training designer's job. 13. And We'll Have Fun, Fun, Fun 'til Our Company Takes the e-Learning Away. Why most e-learning is boring, not fun-and real-world tips for making it more engaging. 14. I Disagree with the Question. The importance of getting the questions right-so the rest of your job is easy. 15. Corporate Dragons. Why most e-learning you are likely to encounter isn't very good-and how to recognize it. 16. Time for AI. How AI might help when you have a problem that you need a smart computer to do-like building story-based training systems. About the Author. Index. Pfeiffer Publications Guide.

Product Details

  • publication date: 11/03/2005
  • ISBN13: 9780787976668
  • Format: Paperback
  • Number Of Pages: 320
  • ID: 9780787976668
  • weight: 363
  • ISBN10: 0787976660

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