Leveraging the Wisdom of the Crowd in Software Testing

Leveraging the Wisdom of the Crowd in Software Testing

By: Mukesh Sharma (author), Rajini Padmanaban (author)Hardback

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Its scale, flexibility, cost effectiveness, and fast turnaround are just a few reasons why crowdsourced testing has received so much attention lately. While there are a few online resources that explain what crowdsourced testing is all about, there's been a need for a book that covers best practices, case studies, and the future of this technique. Filling this need, Leveraging the Wisdom of the Crowd in Software Testing shows you how to leverage the wisdom of the crowd in your software testing process. Its comprehensive coverage includes the history of crowdsourcing and crowdsourced testing, implementation practices, and future trends. The book discusses best practices in implementation-explaining what, when, and how to crowdsource in a testing effort. It also includes case studies that illustrate how both product and service companies have successfully applied crowdsourcing in their testing programs. Explaining how to use the combined advantages of crowdsourcing and cloud computing for software testing, the book examines various engagement models in which you could implement crowdsourced testing. It addresses effective defect management in crowdsourced testing and considers both the business and engineering aspects of crowdsourced testing. The book explores the challenges, limitations, and situations when crowdsourced testing will not work and provides powerful best practices for mitigating the constraints and challenges, including how to build a crowdsourcing platform to test software products. Covering career opportunities for crowd testers, the book concludes by taking a look at the need to build a crowdsourced testing ecosystem, who the players of such an ecosystem would be, and who would need to champion such an effort.

About Author

As founder and CEO, Sharma Mukesh started QA InfoTech with a vision to provide unbiased Quality Assurance solutions for business partners worldwide. Responsible for the company's global operations, marketing, sales, and development efforts, QA InfoTech, under Mukesh's leadership, has grown to five Centers of Excellence with over 700 employees. Mukesh is an active test evangelist, spreading the word on software testing through articles, conferences, and most recently his book on a career in testing. Through his passion for excellence, keen eye for detail, and customer commitment, QA InfoTech stands apart in the exceedingly competitive software testing industry. As sr. director of engagement, Rajini Padmanaban leads engagement and relationship management for some of QA InfoTech's largest and most strategic accounts. She has more than 12 years of professional experience, primarily in the software quality assurance space. Rajini actively advocates software quality assurance through evangelistic activities including blogging on test trends, technologies and best practices, providing insights on software testing to analyst firms such as Gartner, IDC. She is also an active speaker in the Star conferences run by SQE.


Introducing the Crowd What Is a Crowd? History of Crowdsourcing History of Crowdsourcing in Software Product Development What Are the Traits of the Crowd That Make It Relevant to Be Engaged in Various Stages of Product Development? Did You Know? An Overview into Crowdsourcing You Perform, We Provide the Platform What Is Crowdsourcing? Understanding the Varied Forms of Crowdsourcing Crowd Creation Crowd Voting Crowd Wisdom Crowd Funding Is Crowdsourcing the Same as Outsourcing? What Is Crowdsourced Testing and Where Does It Fit in This Picture? Understanding Crowdsourced Testing through Examples The Rising Popularity of Crowdsourcing Did You Know? Why Leverage the Crowd for Software Testing? Are You Ready to Stand Out in a Crowd? A Peek at Software Quality Software Quality in the Current Day and Age The Need for Alternate Solutions to Assure and Control Software Quality Tying the Gap in Quality to the Definition of Crowdsourced Testing A Case Study on Facebook Relevant in the World of Agile Operations Scenario Challenges Posed by Scale Solutioning Summary Leveraging Crowdsourced Testing in Various Testing Areas Functional Testing UI Testing Usability Testing Accessibility Testing Performance Testing Security Testing Globalization Testing Compatibility Testing Did You Know? Is Crowdsourced Testing a No-Brainer Solution to All Quality Problems? What Not to Crowdsource in Your Test Effort Challenges and Limitations of a Crowdsourced Test Effort Did You Know? How to Successfully Implement Crowdsourced Testing Best Practices in Implementing a Successful Crowdsourced Test Effort When Do We Crowdsource Our Testing Effort? What Do We Crowdsource in Our Testing Effort? How Do We Crowdsource Our Testing Effort? Examples: Practical Implementations of Crowdsourced Testing Engagement Models in Leveraging a Crowdsourced Test Effort Did You Know? Defect Management in Crowdsourced Testing What Is Defect Management? What Are Some Core Challenges in Defect Management in a Product Team? Is Defect Management Any Different in a Crowdsourced Test Effort? What Can Go Wrong If Defect Management Is Not Effective Specific to Crowdsourced Testing? Can I Leverage Best Practices in Defect Management from a Formal Testing Effort in My Crowdsourced Testing? Are Defect Tracking and Measurement Important in Crowdsourced Testing Too? Are There Any Case Studies to Help Understand Crowdsourced Testing Defect Management in Real Time? Did You Know? Win Your Team's Support in Implementing Crowdsourced Testing Did You Know? Let's Understand Crowdsourced Testing Holistically Chapter 1: Introducing the Crowd Chapter 2: An Overview into Crowdsourcing Chapter 3: Why Leverage the Crowd for Software Testing? Chapter 4: Is Crowdsourced Testing a No-Brainer Solution to All Quality Problems? Chapter 5: How to Successfully Implement Crowdsourced Testing Chapter 6: Defect Management in Crowdsourced Testing Chapter 7: Win Your Team's Support in Implementing Crowdsourced Testing Chapter 8: Let's Understand Crowdsourced Testing Holistically Additional Myths and Facts Is Crowdsourced Testing a Viable Career to Build? Who Can Become a Crowdsourced Tester? What Should I Do to Prepare and Be Successful in Crowdsourced Testing Assignments? Did You Know? Future of Crowdsourced Testing Sizing the Crowdsourcing Industry Future of Crowdsourced Testing Market Trends Business Trends Technology Trends End User Trends Did You Know? Building an Ecosystem around Crowdsourced Testing Crowd Testers Crowd Seekers The Platform Common Knowledge Repository on Crowdsourced Testing Tools to Help with the Crowdsourced Testing Effort Who Is Responsible for Building This Ecosystem? What to Watch for as We Let the Ecosystem Develop Did You Know? References

Product Details

  • ISBN13: 9781482254488
  • Format: Hardback
  • Number Of Pages: 180
  • ID: 9781482254488
  • weight: 386
  • ISBN10: 1482254484

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