Listen to Me, Listen to You: A Step-by-step Guide  to Communication Skills Training

Listen to Me, Listen to You: A Step-by-step Guide to Communication Skills Training

By: Anne Kotzman (author), Mandy Kotzman (author)Mixed Media

1 - 2 weeks availability

Description

This step-by-step guide is a companion to the popular Listen to Me, Listen to You: A practical guide to self-awareness, communication skills and conflict management (Revised edition, Penguin Books, 2007). It is designed for use by anyone working in communication skills and personal development training. Resource material is grouped under major headings: * Orientation * Self-esteem * Self-awareness and self-knowledge * Effective listening * Self-assertion * Managing conflict collaboratively * Reflection and closure.

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Product Details

  • publication date: 01/10/2008
  • ISBN13: 9780864318640
  • Format: Mixed Media
  • Number Of Pages: 136
  • ID: 9780864318640
  • weight: 518
  • ISBN10: 0864318642

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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