Listening Effectively: Achieving High S... | WHSmith Books
Listening Effectively: Achieving High Standards in Communication (NetEffect Series)

Listening Effectively: Achieving High Standards in Communication (NetEffect Series)

By: John A. Kline (author)Paperback

Up to 2 WeeksUsually despatched within 2 weeks


For courses on Business Communication, Leadership, Management, Speech Communication, Interpersonal or Relationship Skills.Short and easy to read-yet substantive-this practical, learner-centered handbook was written by an experienced communicator who has taught thousands of corporate managers, military officers, and college students how to become better listeners. Unlike other texts on listening-which are either too long on theory or too short on substance-it teaches theoretically-based and acknowledged techniques-thoughts, attitudes, and skills-necessary for becoming a better listener. A variety of interesting, engaging, interactive, and sometimes humorous examples and exercises keep students personally involved with the content.

About Author

John Kline grew up in Iowa, graduated from Iowa State University with a B.A. in English and speech, received his Ph.D. degree in communication from the University of Iowa, and taught at the Universities of New Mexico and Missouri-Columbia before going to the USAF Air University as a civilian professor, where he gained a reputation as the Air Force's leading expert on communication and listening-teaching thousands of officers, as well as enlisted and civilian personnel, how to communicate and listen effectively. Dr. Kline is now a professor at Troy State University in Alabama. In addition, the Air Force, Army, and large companies regularly call on Dr. Kline to teach their personnel how to communicate more effectively. Dr. Kline and his wife, Ann, who live in Montgomery, Alabama, have five grown children and twelve grandchildren. Visit Dr. Kline's website:


1. The Need for Better Listening. 2. Fallacies about Listening. 3. Bad Listening Habits. 4. The Process of Listening. 5. Types of Listening. 6. Instructions for Listening. Index.

Product Details

  • ISBN13: 9780130488411
  • Format: Paperback
  • Number Of Pages: 78
  • ID: 9780130488411
  • weight: 170
  • ISBN10: 0130488410

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