At the centre of any caring role is listening attentively to the concerns, stories and needs of others. But to develop the skills of listening, learning, caring and counselling, you need support and training. Listening, Learning, Caring and Counselling (LLCC)is the comprehensive guide, full of ideas and techniques, to fill that role. It is not a book about fundamental counselling skills.
Instead, Author Dr. Cate Howell focuses on how professionals can assist clients as they work through the issues they commonly present with - such as low mood, relationship issues, loss and grief. A number of different therapies and their related techniques are described and synthesized into the LLCC approach, while case-studies, skills and tips for everyday practice make it a practical and user-friendly resource. LLCC is essential reading for counsellors, support workers, case workers, medical practitioners, health professionals, emergency workers and those in the fields of human resources and life coaching.
Dr Cate Howell, OAM, CSM is a general practitioner and therapist, researcher, lecturer and author. She has over 30 years of training and experience in the health area, with a special interest in mental health and assisting individuals experiencing life stresses or crises. Cate holds a Bachelor in Applied Science (Occupational Therapy), a Bachelor of Medicine, a Bachelor of Surgery, a Masters in Health Service Management and a Doctor of Philosophy (Medicine). She also has a Diploma in Clinical Hypnosis and has trained in Couple Therapy, Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Interpersonal Therapy. She has travelled internationally to present research findings on depression and has been published in a number of academic journals. The author of three books, in 2012 Cate was awarded the Order of Australia Medal for services to medicine, particularly mental health, and professional organizations.
Introduction 2 Part 1: Foundations of the LLCC approach 4 1. The fundamentals of counselling 5 Definitions 6 The therapeutic relationship 6 Effective communication 9 Clinical intuition 11 The integrative approach 13 Consumer and carer perspectives 14 Cultural and gender issues 16 2. The initial phase of counselling 20 The LLCC assessment 21 Assessment tools 27 Formulation 29 Management planning 31 3. The LLCC integrative approach 38 Influential philosophies and approaches 39 The LLCC approach 45 Part 2: Managing life issues and problems areas 68 4. Improving sleep 71 Background 72 LLCC management 73 Sleep hygiene 75 Hypnotherapy 77 5. Managing stress and anxiety 81 Background 82 LLCC management 84 Breathing techniques 88 Mindfulness-based Cognitive Therapy 101 Solution-focused Therapy 101 Acceptance and Commitment Therapy 102 Interpersonal Therapy 108 Narrative Therapy 110 Positive Therapy 112 Hypnotherapy 114 Bibliotherapy and e-mental health 116 6. Overcoming depression 120 Background 121 LLCC management 123 Solution-focused Therapy 125 Cognitive Behaviour Therapy 125 Mindfulness-based Cognitive Therapy 137 Acceptance and Commitment Therapy 138 Interpersonal Therapy 140 Narrative Therapy 144 Positive Therapy 144 Hypnotherapy 146 Bibliotherapy and e-mental health 148 7. Taming Anger 152 Background 153 Cognitive Behaviour Therapy 154 Problem-solving 155 Acceptance and Commitment Therapy 156 Narrative Therapy 158 Interpersonal Therapy 159 Hypnotherapy 160 Positive Therapy 161 Bibliotherapy and e-mental health 161 8. Guilt and shame 166 Background 167 Cognitive Behaviour Therapy 168 Acceptance and Commitment Therapy 168 Interpersonal Therapy 169 Narrative Therapy 169 Expressive therapies 169 Hypnotherapy 170 9. Navigating change and transition 174 Background 175 LLCC management 176 Cognitive Behaviour Therapy 177 Acceptance and Commitment Therapy 178 Interpersonal Therapy 178 Narrative Therapy 179 Expressive therapies 180 Hypnotherapy 181 10. Loss and grief counselling 185 Background 186 LLCC management 190 Cognitive Behaviour Therapy 193 Acceptance and Commitment Therapy 194 Interpersonal Therapy 194 Narrative Therapy 195 Hypnotherapy 197 Expressive therapies 197 Positive Therapy 198 Bibliotherapy and e-mental health 199 11. A trauma-informed approach 202 Background 203 LLCC management 204 Trauma-informed practice 205 Trauma-focused CBT 207 Mindfulness-based Cognitive Therapy 208 Acceptance and Commitment Therapy 208 Interpersonal Therapy 209 Narrative Therapy 209 Hypnotherapy 209 Positive Therapy 209 Expressive therapies 210 Bibliotherapy and e-mental health 210 12. Working on relationship issues 214 Background 215 LLCC management 218 The Gottman method 219 Acceptance and Commitment Therapy 220 The 7Cs 220 13. Building self-belief 242 Background 243 Cognitive Behaviour Therapy 245 Acceptance and Commitment Therapy 247 Mindfulness 251 Interpersonal Therapy 251 Narrative Therapy 252 Positive Therapy 252 Hypnotherapy 256 Intuition 258 Bibliotherapy and e-mental health 258 Part 3: Further LLCC key foundations 261 14. Crisis intervention 263 Background 264 Guidelines 265 Assessment 266 LLCC management 268 15. More than self-care 272 Background 273 LLCC management 274 Appendix 281 Acknowledgments 306 Endnotes 307 Index 317