Listening Skills Training

Listening Skills Training

By: Lisa J. Downs (author)Mixed Media

1 - 2 weeks availability


Learning how to listen well is key to success in business and life. This title offers 1/2 -day; full-day, and 2-day workshops that focus on helping facilitators define the elements of effective listening - self awareness, attentiveness, paraphrasing, and empathizing. Numerous exercises, handouts, assessments, and tools are included to help users develop training programs for both individual and organizational requirements. This title comes with a companion CD-ROM containing all support materials.

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Product Details

  • publication date: 15/04/2008
  • ISBN13: 9781562865023
  • Format: Mixed Media
  • Number Of Pages: 192
  • ID: 9781562865023
  • weight: 572
  • ISBN10: 1562865021

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

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