Learning how to listen well is key to success in business and life. This title offers 1/2 -day; full-day, and 2-day workshops that focus on helping facilitators define the elements of effective listening - self awareness, attentiveness, paraphrasing, and empathizing. Numerous exercises, handouts, assessments, and tools are included to help users develop training programs for both individual and organizational requirements. This title comes with a companion CD-ROM containing all support materials.
Number Of Pages:
- ID: 9781562865023
- Saver Delivery: Yes
- 1st Class Delivery: Yes
- Courier Delivery: Yes
- Store Delivery: Yes
Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly
© Copyright 2013 - 2017 WHSmith and its suppliers.
WHSmith High Street Limited Greenbridge Road, Swindon, Wiltshire, United Kingdom, SN3 3LD, VAT GB238 5548 36