For undergraduate or graduate management courses in Organization Behavior, Group Dynamics, or Teamwork; also appropriate for executives enrolled in degree and non-degree short courses on general management.
Gain inside insight to help team leaders and team members maximize their success in business.
Making the Team: A Guide for Managers combines cutting-edge theory with the latest research and real-world applications in order to help team leaders and team members succeed in the business world.
Every chapter of this edition contains new information, new research, updated examples, and more.
PART I. THE BASICS OF TEAMWORK 1. Teams in Organizations: Facts and Myths 2. Performance and Productivity: Team Performance Criteria and Threats to Productivity 3. Rewarding Teamwork: Compensation and Performance Appraisals PART II. INTERNAL DYNAMICS 4. Designing the Team: Tasks, People, and Processes 5. Team Identity, Emotion, and Development 6. Sharpening the Team Mind: Communication and Collective Intelligence 7. Team Decision Making: Pitfalls and Solutions 8. Conflict in Teams: Leveraging Differences to Create Opportunity 9. Creativity: Mastering Strategies for High Performance PART III. EXTERNAL DYNAMICS 10. Networking, Social Capital, and Integrating across Teams 11. Leadership: Managing the Paradox 12. Interteam Relations: Competition and Cooperation 13. Teaming Across Distance and Culture APPENDIX 1. Managing Meetings: A Toolkit APPENDIX 2. Tips for Facilitators APPENDIX 3. A Guide for Creating Effective Study Groups APPENDIX 4. Example Items from Peer Evaluations and 360-Degree Performance Evaluations