The third edition of this popular textbook has been thoroughly expanded and updated throughout to explore the latest approaches to cross-cultural management, presenting strategies and tactics for managing international assignments and global teams. With a clear emphasis on learning and development, this new edition introduces a global management model, along with enhanced 'Applications' and 'Manager's Notebooks' to encourage students to acquire skills in multicultural competence that will be highly valued by their future employers. These skills have never been more important in a world where, increasingly, all managers are global managers and where management practices and processes can differ significantly across national and regional boundaries. This textbook is suitable for students taking courses on international management, as well as those on executive training programmes.
Richard M. Steers is Professor Emeritus of Organization and Management at the Lundquist College of Business, University of Oregon. Luciara Nardon is an Associate Professor of International Business at the Sprott School of Business, Carleton University, Ottawa. Carlos J. Sanchez-Runde is Professor and Director in the Department of Managing People in Organizations at IESE Business School, University of Navarra.
Guided tour; Preface; 1. Management across cultures: an introduction; 2. Global managers: challenges and responsibilities; 3. Cultural environments; 4. Organizational environments; 5. Communicating across cultures; 6. Leading global organizations; 7. Negotiating global partnerships; 8. Managing ethical conflicts; 9. Managing work and motivation; 10. Managing global teams; 11. Managing global assignments; 12. Lessons learned; Management challenge; Appendix: models of national cultures; Name and company index; Subject index.