Management Control Systems helps students to develop the insight and analytical skills required from today's managers.Students uncover how real-world managers design and use planning and control systems to implement businessstrategies. This first European Edition is an adaptation of the market leading text Management Control Systems byAnthony and Govindarajan and is aimed specifically at international students to offer a wealth of diverse analytical cases,balanced with current content and international examples.
Received his Ph.D. from Harvard University in 1978. He is the Earl C. Daum 1924 Professor of International Business at the Amos Tuck School of Business Administration at Dartmouth College. Professional credits include Outstanding Teacher of the Year, voted by MBA students during several academic years; and Outstanding Business School Faculty, named by Business Week. Robert N. Anthony is the Ross Graham Walker Professor Emeritus of Management Control at Harvard Business School. Professor Anthony has been a director of Carborundum Company and Warnaco, Inc., both Fortune 500 companies; for 25 years he has been a trustee of Colby College, including five years as chairman of the board. He has consulted for many companies and government agencies, including General Motors Corp., AT&T, the General Accounting Office, and the Cost Accounting Standards Board. Among Professor Anthonys awards are the Distinguished Accounting Educator of the Year Award from AAA, Accounting Educator of the Year Award from Beta Alpha Psi, the Meritorious Service Award from the Executive Office of the President, the Distinguished Public Service Medal of the Department of Defense, Comptroller Generals Award of the U.S. General Accounting Office and Distinguished Service Award of the Harvard Business School Association.
Part 1: Management Control and Management Control Systems Introduction to Management Control Designing Management Control Systems Part 2: The Environment and Strategy of Organizations Organizations and Their Environment Strategy and Management Control Part 3: Management Control and the Organization's Internal Structure Decentralization, Control and Incentives Responsibility Centres: Revenue and Expense Centres Responsibility Centres: Profit and Investment Centres Transfer Pricing, Shared Service Centres and Cross-Functional Management Part 4: The Management Control Process Planning and Budgeting Performance Measurement and Analysis Compensation, Incentives and Motivation Part 5: Variations in Management Control Management Control Challenges in Service Delivery Management Control of Projects Management Control and Inter-Organizational Relationships