Managing is difficult and doing it well is difficult. The purpose of this book is to provide basic manager skills to both current and new managers. Users learn how to build training programs that allow managers to become effective when dealing with the people and activities they manage each day. Topics covered in this title include basic leadership skills, coaching, motivation techniques, performance appraisals, effective presentation and meeting skills and many others. Resources with ready-to-use presentations and electronic copies of all materials can be downloaded from the web.
When you use a workbook by Christee Atwood, you gain the benefit of her impressive experience as a speaker, trainer, and knowledge management adviser. A certified Franklin Covey trainer who has worked withFortune 500 companies, major associations, and governmental entities, Atwood provides the knowledge and tools you need to deliver top-notch workshops in your own organization. She does all this with an easy-to-read conversational style and plenty of humor. In fact, Atwood teaches "But UnSeriously Folks!"a course on the effective use of humor in the workplaceand has written a humorous autobiography, Three Feet Under: Journal of a Midlife Crisis. Atwood has also written three ASTD Press books: Knowledge Management Basics, Succession Planning Basics, and Presentation Skills Training.