While global sourcing has expanded dramatically in terms of activities, consistent challenges remain for organizations that choose such a business decision. These challenges include maximizing the opportunity afforded by globalization, fully realizing potential gains, and managing the risks inherent to global development. In addition, while companies continue to start or expand their use of global resources, little is being done to help project managers, business analysts, architects, and others succeed in this new environment.
Built upon real-world experiences, Managing Global Development Risk provides the tools, techniques, and knowledge necessary to achieve project success with offshore resources. By reading and utilizing the templates within this book, you will acquire:
Knowledge of project management principles and their application
Understanding of software development processes and their application
Insight into the diverse personalities within your global development team and the appropriate management and communications style to achieve success
Awareness of cultural issues and mannerisms that will enhance your ability to guide your team
To fully realize the benefits of global development, a proper mix of local and offshore resources is essential. This book is an important tool that can help you gain the necessary competency and expand your skills in this critical area.
Technology Partners International Inc. Technology Partners International Inc.
THE EMERGENCE OF GLOBAL DEVELOPMENT MANAGERS Introduction Managing Global Development Risk-What You Will Learn Why Is This Important To You? OFFSHORE TRENDS Introduction Offshore Market Dynamics Offshore Adoption Model Offshore Destinations GLOBAL DEVELOPMENT MANAGER FOUNDATION Introduction Role of the Global Development Manager Global Development Manager Leadership Requirements Global Software Project Management Methodologies Six Sigma Summary INITIATING THE GLOBAL DEVELOPMENT PROJECT Introduction Global Measure of Success Global Project and Approach Definition Global Development Feasibility Onsite and Offshore Global Development Staff Profile Global Development Procedure Manual Global Development Roles and Responsibilities Global Success Factors-Service Level Agreements and Metrics Identification of Global Risks Global Issue Management Summary PLANNING THE GLOBAL DEVELOPMENT PROJECT Introduction Develop Statement of Work Knowledge Acquisition Knowledge Transfer Estimating the Effort Global Development Project Plan Global Staffing Resource Management Quality Plan Summary EXECUTING A GLOBAL DEVELOPMENT PROJECT Introduction Integrating the Global Team with Software Development Life Cycle Impact of Cultural Issues on Execution Summary CONTROLLING A GLOBAL DELIVERY PROJECT Introduction Quality Assurance Risk Management Performance Reporting Change Control Version Control Managing Productivity Resource Management Earned Value Analysis Summary CLOSING A GLOBAL DELIVERY PROJECT Closing a Global Delivery Project Customer Acceptance Validating the Service Level Agreements Capturing and Applying Lessons Learned Summary THINKING GLOBALLY Introduction The Many Levels of Cultural Misalignment Tools to Bridge the Cultural Divide Team-Building Concepts Global Travel Preparations Working in India-A Guide for Global Development Managers Managing Global Resources Onsite The Emerging Dragon-China as a Global Outsourcing Destination Traveling to and Working in China Other Global Sourcing Destinations Summary: Thinking Globally SUMMARY REFERENCES