Technology has provided many new tools to assist in managing, particularly in the management of resources. Prentice places management within its social, economic, and political context, and shows how management attitudes and activities are closely related to the environment in which they are practiced. Overarching issues such as the importance of diversity in the workplace and the need for ethical approaches to managing are given due attention, while both theory and practice are brought together by discussing the leadership, motivation, communication, and marketing of the organization. Key organization management issues discussed include: innovation and planning; organizing work; decision making; staffing; performance evaluation; program management and evaluation; financial planning and management; planning and managing physical facilities; knowledge management. This book provides all the information needed to master the ability to manage in an ever-changing environment created by technology.
Ann Prentice is Professor Emerita at the College of Information Studies at the University of Maryland. She is currently pursuing research in the areas of the effects of technology on managing information environments and assessment of academic programs and the relationship to information resources.
Part 1 Acknowledgments Part 2 Introduction Part 3 Part I. Living and Working in the Information Age Chapter 4 1 The Changing Environment in Which We Live and Work Chapter 5 2 The Sociopolitical and Organizational Context of Information Chapter 6 3 Diversity in the Workforce Chapter 7 4 Ethical Issues Part 8 Part II. Management: Putting Theory into Practice Chapter 9 5 The Organization and Its Function Chapter 10 6 Leadership Chapter 11 7 Motivation, Management, and the Manager Chapter 12 8 Communication Chapter 13 9 Marketing Part 14 Part III. Managing the Organization Chapter 15 10 Innovation and Planning Chapter 16 11 Organizing Work Chapter 17 12 Decision Making Chapter 18 13 Staffing Systems Chapter 19 14 Performance Appraisal Chapter 20 15 Program Management and Evaluation Chapter 21 16 Financial Management Chapter 22 17 Planning and Managing Physical Facilities Chapter 23 18 Knowledge Management Part 24 Index Part 25 About the Author