Welfare reform was a spectacular success in New York under Mayor Rudolph Giuliani, and surprising because of the city's history of liberal social programs and its huge, entrenched welfare system. The city reduced the number of people on welfare dramatically from 1,120,000 to 460,000. How did it achieve such success in this unlikely setting? It changed the organizational culture, insisted on 'work first,' adopted information technology, protected against fraud, and contracted for job placement.
E. S. Savas is professor of public affairs at Baruch College, CUNY. He is the (co)author/(co)editor of more than a dozen books, including: Privatization in New York: If You Can Do It Here, You Can Do It Anywhere; The New Public Management: Lessons from Innovating Governors and Mayors; and Privatization and Public-Private Partnerships. He has contributed to dozens of books and written dozens of scholarly articles. Professor Savas has been named one of the "Great Contributors to Public Administration" by Public Administration in the New Century and Grover Starling's classic, Managing the Public Sector, lists Savas' work as one of 41 "Highlights in the Intellectual History of American Public Administration."
Part 1 Foreword Part 2 Part One: Overview Chapter 3 Introduction to Welfare Reform Under Mayor Giuliani Chapter 4 Overview of Welfare Reform Part 5 Part Two: Elements of Welfare Reform Chapter 6 Changing the Organizational Culture Chapter 7 Protecting Against Welfare Fraud Chapter 8 Managing the Welfare System with JobStat Chapter 9 Achieving "Full Engagement" Chapter 10 Putting Welfare Applicants and Recipients to Work in the Work Experience Program Chapter 11 Placing Welfare Applicants and Recipients in Jobs Through Performance-Based Contracting Chapter 12 Engaging Drug and Alcohol Abusers Chapter 13 Housing the Homeless Part 14 Part Three: Results of Welfare Reform Chapter 15 The Welfare Revolution in New York City Chapter 16 Reflections of the Commissioner