MBA Marketing (MBA Series)

MBA Marketing (MBA Series)

By: Malcolm McDonald (author), Ailsa Kolsaker (author)Paperback

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Description

This book covers all of the core topics in marketing and is written and designed specifically for the needs of MBA students. Assuming no prior knowledge, this text covers the basics before quickly moving on to explore more advanced issues and concepts. It is strongly grounded in theory and linked to best practice, and is the ideal MBA course text.

About Author

Malcolm McDonald is Emeritus Professor at Cranfield and a Visiting Professor at Henley, Warwick, Aston and Bradford Business Schools, UK. Until 2003, he was Professor of Marketing and Deputy Director with special responsibility for E-Business. He has extensive industrial experience, including a number of years as Marketing and Sales Director of Canada Dry where, inter alia, he controlled a sales force of 250 people. He also spent some time training sales people and sales managers for multinational companies such as SKF and Alfa Laval. Ailsa Kolsaker is MBA Programme Lead at Oxford Brookes University, UK. Previously, she was employed at the University of Surrey where she led a number of programmes, including the postgraduate Open Access programme, MSc in Marketing Management and the MBA. She has lectured in marketing, e-commerce, e-business and e-marketing to students and professionals in numerous locations, both in the UK and overseas, including Singapore, Hong Kong, Barbados, Mauritius, Greece and Germany. Before becoming an academic, Ailsa worked in the telecoms sector in Oslo, Norway and latterly, as a manager in higher education.

Contents

PART I: DEFINING THE MARKET, TARGET AUDIENCES AND CUSTOMER VALUE.- 1. Types of Marketing.- 2. Consumer Behaviour.- 3. Organizational Buying Behaviour.- 4. Market Research.- 5. Market Segmentation.- 6. Competitive Analysis.- PART II: CREATING THE VALUE PROPOSITION.- 7. Marketing Planning.- 8. Defining Marketing Objectives and Strategies.- 9. Product Portfolio Strategy.- 10. Strategic Brand Management.- 11. Pricing Strategy.- 12. Communications Strategy.- 13. Key Account Strategy.- PART III: DELIVERING VALUE.- 14. Managing Marketing Relationships.- 15. Customer Retention Strategy.- 16. Sales Force Strategy.- 17. Channel Strategy.- 18. Distribution Strategy.- 19. Customer Service Strategy.- 20. Electronic Marketing.- PART IV: MONITORING VALUE.- 20. Marketing Information and Control.- 21. Measuring Marketing Effectiveness.- PART V: ENHANCING VALUE.- 22. Organizational Structure and Culture.- 23. Marketing Ethics.

Product Details

  • ISBN13: 9781137300294
  • Format: Paperback
  • Number Of Pages: 544
  • ID: 9781137300294
  • ISBN10: 1137300299

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