Using a clear, hands-on approach to learning front office skills, Medical Office Administration, 4th edition prepares you for a successful career as an administrative medical office assistant. Performing procedures with SimChart for the Medical Office (SCMO), you'll practice day-to-day tasks as if you were in an actual office setting. This new edition adds updated content to support use of the electronic health record, new Affordable Care Act information, Insurance/Billing/Coding content, and SCMO activities woven throughout the text. Covering administrative tasks from appointment scheduling to medical billing, this work text helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job.?
A conversational writing style makes it easier for you to read and understand the material.
Stopping points provide you with thought-provoking questions or activities to break up the narrative in manageable segments.
HIPAA Hints ensure that you comply with HIPAA mandates.
Real-world examples apply important concepts to the medical office setting.
Interactive electronic procedure checklists spell out the individual steps required to complete a full range of administrative procedures, and are based on CAAHEP competencies.
NEW! SimChart for the Medical Office (SCMO) throughout text allows you to practice common administrative tasks with real-world office management software.
NEW! Coverage of the Affordable Care Act and ICD-10 prepares you for what you'll encounter on the job.
NEW! Medical Assisting mapping tables tie into CAAHEP and ABHES competencies.
NEW! High-quality illustrations and updated screenshots helps reinforce content.
1. The Career of a Medical Administrative Assistant 2. The Health Care Team 3. Medical Law 4. Medical Ethics 5. The Diverse Community of Patients 6. Interpersonal Communications 7. Appointment Scheduling 8. Patient Reception and Registration 9. Health Information Management 10. Procedure and Diagnosis Coding 11. Medical Billing 12. Health Insurance and Health Benefits 13. Business Operations of the Medical Office 14. Financial Management 15. Human Resource Management 16. Job Search Essentials Appendices A. Answers to Think About It Questions B. Competency Assessment Checklists C. Using SimChart for the Medical Office (SCMO) Glossary Index