About the Author
JENNIFER ROBIN, Ph.D., is a research fellow at Great Place to Work(R) Institute. A former consultant with the Institute, she led the Advisory Practice, helping senior leaders integrate their organization's culture with its strategy and aligning efforts to be a great workplace. Currently, Jennifer teaches in undergraduate, MBA, and professional programs in the Foster College of Business at Bradley University. She lives in Peoria, Illinois. MICHAEL BURCHELL, Ed.D., is vice president, International Operations at Great Place to Work(R) Institute, Inc. A member of the corporate management team, Michael oversees affiliate operations, global expansion efforts, and the business development of multinational clients across the Great Place to Work network. Previously, Michael led consulting services for the Institute in the United States. He also co-owns and is a director for Great Place to Work(R) Institute in the United Arab Emirates, in Dubai. He is based in Washington, D.C.