Operations and Process Management: Principles and Practice for Strategic Impact (5th New edition)

Operations and Process Management: Principles and Practice for Strategic Impact (5th New edition)

By: Alistair Brandon-Jones (author), Nigel Slack (author)Hardback

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Description

Written by best-selling authors in their field, the fifth edition of Operations and Process Management inspires a critical and applied mastery of the core principles and process which are fundamental to successfully managing business operations. Approaching the subject from a managerial perspective, this innovative text provides clear and concise coverage of the nature, principles, and practice of operations and process management.

Contents

Guide to case studies xv Preface xvii About the authors xxi Acknowledgements xxiii 1 Operations and processes 1 2 Operations and strategic impact 39 3 Product and service innovation 81 4 Operations scope and structure 117 5 Process design 1- Positioning 161 6 Process design 2- analysis 191 7 Supply chain management 237 8 Capacity management 273 9 Inventory management 309 10 Resource planning and control 343 11 Lean synchronisation 385 12 Improvement 419 13 Quality management 459 14 Risk and resilience 499 15 Project management 531 Index 567

Product Details

  • ISBN13: 9781292176130
  • Format: Hardback
  • Number Of Pages: 600
  • ID: 9781292176130
  • weight: 1304
  • ISBN10: 129217613X
  • edition: 5th New edition

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