Operations Management

Operations Management

By: Juliana Hsuan (author), Alan Pilkington (author), Steve Paton (author), Ben Clegg (author)Paperback

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Operations Management is all around us and is integral to every industry. Using contemporary and engaging examples this brand new text book brings to life fundamental Operations Management principles and theories that are applicable to both manufacturing and service situations, reflecting the very latest developments in this dynamic field.


Part I: Directing 1.Business strategy & Customer Orientation 2.Operations Strategy 3.Innovation Part II: Designing 4.Designing Supplier Relationships 5.Product and service design 6.Process design Part III: Managing 7.Capacity Planning and management 8.Supply chain and supply relationship management 9.Inventory planning and management 10.Lean operations and Just in Time (JIT) 11. Project management Part IV: Improving 12 Performance management 13.Quality management 14.Future directions in operations management

Product Details

  • ISBN13: 9780077126179
  • Format: Paperback
  • Number Of Pages: 560
  • ID: 9780077126179
  • weight: 1
  • ISBN10: 0077126173

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