Exposing students to post-traditional theory as well as to "operationalize" theory, this book clearly shows how they've been applied and with what impact. The book first covers the classical foundations of organization theory, beginning with rationalist approaches and the behavioural revolution, and then delving into the diversity of network theory, chaos and complexity, structural-functionalism, and transaction cost economics. The authors then demonstrate how these theories are operationalized; i.e. how they can be applied to various management and administrative functions, including managing individual behaviour, affecting organizational change, understanding and shaping group dynamics, and managing organization/environment relations. The final section introduces students to post-traditional theory, links back to classical foundations, and demonstrates how these theories are being applied in organizations involved in governance. Austin and Parkes also discuss the implications and provide critiques of these theories.
Valuable case studies bring the material to life; the authors identify both historical contexts and "current expressions," or contemporary examples of these theories at work. Reflection questions throughout each chapter, end-of-chapter discussion questions, and bolded key concepts facilitate a deeper understanding of the material and prompt students to extrapolate what they've learned and engage in further analysis.
Dr. Sandra Parkes Pershing is the Assistant Vice President of Engagement, and a professor in the Master of Public Administration program at the University of Utah. Her work focuses on organizational behavior, leadership, and change. Dr. Pershing also works as an organizational consultant and trainer to public and non-profit organizations, and has co-edited Classic Readings in Organizational Behavior (2008) with J. Steven Ott and Richard Simpson, and Classics in Public Administration (2003) with Jay Shafritz and Albert Hyde. Dr. Eric K. Austin is an Associate Professor of Political Science and Coordinator of the Master of Public Administration program at Montana State University, where he teaches organization theory, public management, administrative ethics and other courses. His research focuses on inter-and intra-organizational processes of decision-making in contentious environments, and his work has appeared in Public Administration and Management, Administrative Theory and Praxis, The Journal of Public Affairs Education and elsewhere. Dr. Austin has managed program units in both public and non-profit organizations, and continues to work as a trainer and consultant for organizations both large and small.
Chapter 1: An Introduction and Orientation to Organization Theory The Complex World of Public Organizations: A Primer Sociology of Knowledge:Ways of Knowing about Organizations Influential theories and paradigms in the social sciences Levels of analysis The Book's Approach Organization and Content of the Book Diving In Part I: Theories of Organization Chapter 2: Classical Foundations: The Historical Context of a New Field of Study Max Weber - Authority and Bureaucracy Henri Fayol Frederick Winslow Taylor Luther Gulick Woodrow Wilson Other Voices Case 2.1 The President's Committee on Administrative Management (The Brownlow Committee and Report) Summary and Commentary Discussion Questions Chapter 3: Behavioral Revolution Historical Context - Pre-War Hints and Post-War Proliferation Chester Barnard Elton Mayo, Fritz Rothlisburger and the Hawthorne Experiments Systems Theory Human Relations Theory Empirical Work - Kurt Lewin & Rensis Likert Conceptual Work - Abraham Maslow Douglas McGregor Chris Argyris Robert Merton Herbert Simon Other Voices: Dwight Waldo Case 3.1 The New York Department of Sanitation - Bureau of Motor Equipment Summary and Commentary Discussion Questions Chapter 4: Life after Berger and Luckman: A Theoretically Diverse World Social and Historical Climate - Things get more complicated Economic Theories of Organization - Transaction Costs Economics and Agency Theory Network Theory Contingency Theory Chaos and Complexity Theories Structural-Functionalism & Structuration Theory Cognitive and Psychological Models - Sensemaking Case 4.1 The Tennessee Valley Authority: An examination of parallel theories Summary and Commentary Discussion Questions Part II: Issues, Strategies and Tactics Chapter 5: Managing Individual Behavior The Management Attribute Classical and Rationalist Approaches Case 5.1 Current Expressions: Classical and Rationalist Approaches at the Department of Homeland Security Hawthorne Reprised: From Rationalism to Behavioralism Case 5.2 Current Expressions: Behaviorist Alternatives Foreshadows of Postmodernism Conclusion Discussion Questions Chapter 6: Understanding and Shaping Group Dynamics The Management Attribute Human and Group Relations Theories Case 6.1 Current Expressions : Control and Expanding the Area Under the Curve at St. John's Health System Systems Theories Case 6.2 Current Expressions : TQM and Local Government Organization Culture Case 6.3 Current Expressions: Organizational Culture and Management at Continental Airlines Foreshadows of Postmodernism Summary and Commentary Discussion Questions Chapter 7: Affecting Organization Change The Management Attribute Key Theories of Change Business Process Reengineering Case 7.1 Current Expressions: Business Process Reengineering at the Jefferson County Alabama The Burke-Litwin Change Model Case 7.2 Current Expressions: Burke-Litwin in Texas Public Schools Organization Development Case 7.3 Current Expressions: OD in the Montana State University Research Library New Sciences and Organizations Chaos and Complexity theories Foreshadows of postmodernism Conclusions Discussion Questions Chapter 8: Managing Organization - Environment Relations The Management Attribute Resource Dependence Theory Case 8.1 Current Expressions: Resource Dependence Theory at Brigham Young University Network Theory Case 8.2 Current Expressions: Networks and Municipal Housing in the Phoenix-Mesa Area Neo-Institutionalism Case 8.3 Current Expressions: Isomorphic and Governance Organizations Links to Post-traditionalism/Postmodernism Summary and Commentary Discussion Questions Part III: Towards Post-Positivist Organizations Chapter 9: Escaping the Void: History of Post-Positivism History and Genealogy Intellectual development Post-positive Concepts appearing in the social sciences Power-Knowledge Summary and Conclusions Chapter 10: Learning to Fly: Applying Post-Traditional Theory Organizational Activities Ethics Conclusions Chapter 11: Conclusion: This is the Beginning Top 10 Things You're Tired of Reading (but should remember anyway) Historical and Conceptual Review Organizations and Theory Competence Governance Redux