What makes a sport enterprise successful? How can managers working in sport improve organizational effectiveness through strategic behaviour management? This comprehensive and accessible textbook addresses these important questions and examines the theories that underpin organizational analysis in sport. Helping both students and practitioners to understand the different types of behaviour that occur within a sports enterprise, it also demonstrates how to develop ways of managing behaviour more effectively for the benefit of all stakeholders.
The book explores behaviour on individual, interpersonal, group and whole-organization levels, and presents an evidence-based framework for analysis built around key concepts such as:
Change and culture
Motivation, rewards and incentives
Power and influence
Conflict, disputes and grievances
Equity, diversity and inclusion.
With international case studies, learning objectives, review questions and guides to further reading included in every chapter, no other textbook develops critical skills or an awareness of ethical issues in such detail and depth. Organizational Behaviour in Sport is essential reading for all students and practitioners working in sport, leisure or recreation management.
James Skinner is the Director of the Institute for Sport Business and Professor of Sport Business at Loughborough University London, UK. His primary research interests are in leadership, culture and change in sport. Bob Stewart is a Professor of Sport Management in the College of Sport and Exercise Science at Victoria University, Australia. His primary research interests are in the field of sport policy, culture and the regulation of sport.
Introduction: Organisational Behaviour in Sport 1. Sport's Special Features 2. Organisational Design and Structure 3. Culture and Climate 4. Job Analysis and Selection 5. Orientation and Induction 6. Rewards Systems 7. Training and Development 8. Personality 9. Perceptions 10. Motivation 11. Attitudes, Emotions, and Job Satisfaction 12. Group Behaviour 13. Team Dynamics 14. Interpersonal Communication 15. Leadership 16. Safety and Risk 17. Stress and Aggression 18. Conflict Management and Resolution 19. Power and Politics 20. Bargaining and Negotiation 21. Change and Re-alignment