Many pharmacy graduates will eventually be involved in the management of community pharmacies. Pharmacists in other business environments also need financial and marketing skills. However, few pharmacy students and pharmacists receive training about management, and relatively little is published on business management that is specifically relevant to pharmacy. This book redresses the balance. Pharmacy Business Management provides a comprehensive introduction to the fundamentals of business management. Written by experts in the field, this book provides theoretical and practical information, explaining the financial, legal and marketing aspects. Throughout the text, case studies illustrate how this information may be applied in practice. This book will help guide both potential and practising pharmacists, pharmacy owners, branch managers and students through the many pitfalls of running a successful pharmacy. It will also be of interest to managers working in hospitals and the pharmaceutical industry.
Part 1 The Foundation of Pharmacy Management 1. Professionalism and Business Practice 2. The Economic Basis of Business 3. Overview of the Pharmacy Sector 4. The Business Background of a Retail Pharmacy 5. Acquiring a Pharmacy 6. Legal Aspects of Pharmacy Business 7. Consumer Law 8. Risk Management 9. Insurance Part 2 Putting Management Into Practice 10. Financial Management 11. Managing Service Delivery 12. Managing Profit 13. Marketing in the Pharmacy 14. Layout and Merchandising 15. E-Pharmacy 16. Human Resources Management 17. Management in Secondary Care 18. Medicines Management