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This book is designed to stimulate independent, constructive thinking on the important issues in contemporary public management. This task is accomplished with carefully constructed scenarios that rigorously challenge readers' analytical and decision-making skills on a number of real world issues. Some scenarios set the parameters of a situation and then require the reader to complete the scenario in the role of key actor. Other scenarios invite evaluation of the behavior of the key actor with whom the reader is asked to identify.
1. Public Sector Issues and Private Sector Contrasts. 2. Public-Private Joint Ventures: Coordinating the Organized Anarchy. 3. Ethics and an Incentive Program. 4. Professionalism and Organizational Values. 5. Recruiting the Ideal Assistant: Conflicting Models and Motivations. 6. Job Changes: Personnel Mobility. 7. Disciplining Professionals in the Public Agency. 8. Organizational Analysis and Budget Formats. 9. Implementing a Budget Decision. 10. "Rational" Quantitative Analysis and Political Realities. 11. Setting Revenue Rates: Yield and Impact. 12. The Distinction Between Leadership and Management. 13. Clients: Sorting Through Layers of Entitlement and Expectation. 14. Organizational Politics and Decision Making. 15. Promulgating a Controversial Administrative Order: Administrative Law in the Making. 16. Lawsuits, Ethics, and Administrative Procedure.
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- ID: 9780137390465
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