Quality Improvement in Continuing Higher Education and Service Organizations

Quality Improvement in Continuing Higher Education and Service Organizations

By: G.Michael Vavrek (editor), Paul F. Fendt (editor)Hardback

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Description

Higher education and business have much to share and to learn from each other. Economic stress includes all entities: nations, states, businesses, institutions of higher learning, and many others. This text seeks to demonstrate how specific application of Total Quality Management (TQM) programmes have proven instructive and useful to higher education and to service organizations. It goes beyond stewardship and explores expanding uses of human potential, covering: management, planning, evaluation, and accountability.

Product Details

  • ISBN13: 9780773492202
  • Format: Hardback
  • Number Of Pages: 176
  • ID: 9780773492202
  • ISBN10: 0773492208

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