This carefully selected review cites important approaches, classifications, articles, researchers and writers, subtopics and sources about quality. Identifies 5,859 important sources, culled from the massive literature on management, business sources, and conference proceedings. Sections address various approaches to quality, quality literature sources, periodical literature, implications of the study for leaders and managers, and recommendations for the reader, as well as a listing of the works cited, subject, and contributor indexes. A must for those interested in TQC, TQM, and quality research, and any library supporting business and management studies.
Robert E. Kemper (Ph.D., University of Washington, Seattle) is Professor of Management at Northern Arizona University, Flagstaff.
Part 1 PREFACE Part 2 CITATION STYLE CONFIGURATIONS Part 3 ACKNOWLEDGMENTS Part 4 QUALITY META STUDY Chapter 5 INTRODUCTION Chapter 6 BIBLIOGRAPHIES AND REVIEWS Chapter 7 GENERAL INTERPRETATIVE WORKS Chapter 8 APPROACHES TO QUALITY Chapter 9 SOURCES OF QUALITY LITERATURE Chapter 10 MOST-CITED AUTHORS Chapter 11 PROFESSIONAL ASSOCIATIONS AND SOCIETIES Chapter 12 PUBLISHERS Chapter 13 PERIODICAL SOURCES Chapter 14 WORKS ABOUT AND WORKS BASED ON THE PHILOSOPHY OF W. EDWARDS DEMING Chapter 15 IMPLICATIONS FOR LEADERS AND MANAGERS Chapter 16 IMPLICATIONS FOR RESEARCH PRACTICE AND FUTURE RESEARCH Chapter 17 CONCLUSIONS AND RECOMMENDATIONS Part 18 CITATIONS Part 19 SUBJECT INDEX Part 20 COCONTRIBUTOR INDEX Part 21 ABOUT THE AUTHOR