About the Author
William K. Roche is Professor of Industrial Relations and Human Resources at the School of Business, University College Dublin and Honorary Professor at the School of Management, Queen's University Belfast. His most recent books are Managing Workplace Conflict in Ireland (with Deborah Hahn and Paul Teague), and Partnership at Work: The Quest for Radical Organizational Change,(with John Geary), Routledge, 2006. Paul Teague is Professor of Management at the Management School, Queen's University Belfast. He is author of Employment Standard-Setting and Dispute Resolution in the Republic of Ireland (with Damian Thomas) and Managing Workplace Conflict in Ireland (with Deborah Hahn and Bill Roche).Anne Coughlan is a part-time lecturer in the Smurfit School of Business, University College Dublin. She worked for the Irish Business and Employers' Confederation (IBEC) for more than twenty years, as both Senior Research Executive and as Head of the Research and Survey Unit. Since setting up her own HR research consultancy business in 2006, Sonrai HR Research, she has undertaken work on behalf of a number of multinational and voluntary/community sector organisations. Majella Fahy is a lecturer in Industrial Relations and Human Resource Management at the School of Business, University College Dublin. She is a graduate of the University of Dublin, Trinity College and holds a PhD from University College Dublin. Prior to joining the Industrial Relations and Human Resources Group at UCD she was a Newman Scholar at the Centre for Quality and Service Excellence, and undertook research on commitment-oriented HR strategies. Before pursuing an academic career she worked as a HR manager. She is a Fellow of the Chartered Institute of Personnel and Development.