Servitization Strategy and Managerial Control (Studies in Managerial and Financial Accounting 32)

Servitization Strategy and Managerial Control (Studies in Managerial and Financial Accounting 32)

By: Anna Pistoni (author), Lucrezia Songini (author)Hardback

Special OrderSpecial Order item not currently available. We'll try and order for you.


Manufacturing firms are moving beyond manufacturing to offer services and solutions, often delivered through their products, or at least in association with them. This strategy is called "servitization" and these new business models are based on the Product-Service-System (PSS). This book, through both a theoretical and an empirical approach, intends to present and discuss the main challenges that companies interested in servitization strategies have to overcome, with a particular focus on the design of managerial control systems. This book can represent a useful tool for whose companies interested in the development of successful servitization strategies and for scholars involved in research on innovative business models. In particular, it may be of interest for top management and middle management in charge of strategic and organizational issues, as well organizational units, such as: supply chain, logistics, production, after sales and service, R&D, strategic planning and managerial control. Consultants and practitioners involved in strategy, organization, manufacturing, operations, supply chain and managerial control may be interested too.


Introduction Chapter 1 - The servitization of manufacturing: Why and how Chapter 2 - Servitization strategy: Key features and implementation issues Chapter 3 - Strategic managerial control for servitization strategy Chapter 4 - Case studies Chapter 5 - Conclusions: Research and practical implications

Product Details

  • ISBN13: 9781787148468
  • Format: Hardback
  • Number Of Pages: 328
  • ID: 9781787148468
  • ISBN10: 1787148467

Delivery Information

  • Saver Delivery: Yes
  • 1st Class Delivery: Yes
  • Courier Delivery: Yes
  • Store Delivery: Yes

Prices are for internet purchases only. Prices and availability in WHSmith Stores may vary significantly