Establishing performance targets is a crucial part of the broader performance management system in organizations. Performance targets are important as they are the standard used to evaluate performance to financial and non-financial measures, and reaching targets may be linked to bonuses and other incentives. This book is designed to help readers understand and be more effective in establishing and managing performance targets, whether you are a senior executive or a middle manager. It will help examine how target setting impacts on other parts of the performance management system, performance targets for a range of measures (e.g., financial, non-financial), motivation and how difficult targets should be, the implications of strategy and managing change, and implications for incentive systems, and discusses recent ideas on how to improve performance targets.
Dr Carolyn Stringer is a senior lecturer in the Department of Accountancy and Finance at the School of Business, University of Otago, New Zealand. Her PhD research involved a longitudinal case study examining performance management processes. She has been published in numerous international journals, and is a founding member of the Centre for Organisational Performance Measurement and Management at the University of Otago and is interested in promoting the exchange of cutting-edge knowledge between academics and practitioners. Dr Paul Shantapriyan is a senior lecturer at the School of Accounting and Corporate Governance at the University of Tasmania, Australia. He is a certified SAP consultant in strategic enterprise management and is a certified practicing accountant (CPA Australia). Paul has over 20 years' experience in executive education, preparing professional accountants in their qualifying exams and has been invited to present at continuous professional development seminars.